HR Generalist: Onboarding, Compliance & Employee Support

VMD Corp; San Francisco (CA); On-site; USD 80,000 - 95,000; Full time

Job summary

Xcelerate Solutions in San Francisco, CA is seeking an experienced HR Generalist to provide front-line HR support across the full employee lifecycle, from onboarding to offboarding. You will collaborate with managers and employees to ensure accurate records, timely responses, and compliant processes in a fast-paced environment.

The ideal candidate has strong organizational skills, customer service mindset, and the ability to handle sensitive information with discretion while maintaining

Qualifications

• Bachelor's degree in HR, business, or related field.
• Three or more years of HR generalist/HR operations experience.
• Experience handling California employment requirements and confidential records.
• Strong customer service, written communication, and organization.

Responsibilities

• Serve as accessible first point of contact for employee and supervisor questions, providing accurate information, resolving routine matters, and escalating complex or sensitive issues appropriately.
• Coordinate employee lifecycle activities, including pre-employment steps, onboarding, orientation, employment changes, transfers, promotions, status changes, and offboarding.
• Maintain accurate employee data and documentation in the HR information system and personnel files; conduct regular audits and promptly correct discrepancies.
• Support employee relations matters by completing intake, gathering facts and documents, tracking cases, assisting with investigations, preparing correspondence, and monitoring follow-up actions.
• Help leaders prepare clear and consistent performance, attendance, corrective-action, and separation documentation in partnership with the HR Business Partner.
• Apply company policies and the collective bargaining agreement consistently; respond to routine CBA questions and elevate interpretation disputes, grievances, or labor-relations concerns.
• Maintain practical working knowledge of California requirements affecting daily HR administration, including wage-and-hour practices, meal and rest periods, sick leave, leaves of absence, accommodations, final pay, personnel records, and required notices.
• Support compliance with applicable SFO and City-contractor obligations, including covered-worker records, notices, training, and audit support under programs such as Quality Standards Program, Minimum Compensation Ordinance, and other contract-specific requirements.
• Coordinate with Payroll and Operations to research timekeeping, pay, schedule, deduction, and employee-status questions and ensure issues are resolved promptly.
• Provide employees with benefit and leave information, route specialized questions to the appropriate resource, and track documentation and return-to-work steps as assigned.
• Support high-volume recruitment, hiring events, new-hire processing, workforce transitions, employee communications, and other SFO startup or stabilization activities.
• Develop and maintain checklists, templates, standard operating procedures, reports, and manager resources that improve accuracy and employee service.

Skills

HR operations

Employee relations

Customer service

Education

Bachelor's degree in HR or related field

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

HRIS

Job description

Xcelerate Solutions in San Francisco, CA is seeking an experienced HR Generalist to provide front-line HR support across the full employee lifecycle, from onboarding to offboarding. You will collaborate with managers and employees to ensure accurate records, timely responses, and compliant processes in a fast-paced environment.

The ideal candidate has strong organizational skills, customer service mindset, and the ability to handle sensitive information with discretion while maintaining