HR Generalist: Employee Relations & Training Leader

Enthusiast Auto Holdings; Wadsworth (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Enthusiast Auto Holdings in Northeast Ohio is seeking an HR Generalist - Employee Relations to serve as a key resource for employee relations across the organization. You will address workplace concerns, coach managers, and support investigations to ensure fair and compliant practices.

Reporting to the Human Resources Manager, this role emphasizes onboarding, training, and performance management to foster engagement.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 4-5 years of HR experience with employee relations exposure preferred.
• Demonstrated ability to handle sensitive employee matters with discretion and professionalism.
• Strong interpersonal, written, and verbal communication skills.
• Proven ability to build trust and credibility with employees and managers at all levels.
• Sound judgment and strong problem-solving skills, particularly in ambiguous or sensitive situations.
• High attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Collaborative mindset with a strong comm

Responsibilities

• Serve as the first point of contact for employee relations matters across the organization, including workplace concerns, conflict resolution, and policy clarification.
• Partner with managers to proactively address performance, attendance, conduct, and behavioral issues through coaching and guidance.
• Support and participate in employee relations investigations, including documentation, interviews, and follow-up actions, ensuring fairness, consistency, and confidentiality.
• Advise managers and employees on HR policies, employment practices, and procedures to ensure consistent and compliant application.
• Support corrective action processes, including counseling, documentation, and performance improvement plans.
• Promote a respectful, inclusive, and engaged workplace culture through open communication and timely issue resolution.
• Identify trends in employee relations matters and provide insights and recommendations to HR leadership.
• Co-facilitate onboarding and orientation programs to ensure a positive, engaging, and consistent introduction to the organization.
• Support performance management processes, including review cycles, goal setting, and feedback initiatives.
• Assist in the development and delivery of manager training focused on employee relations topics such as performance management, coaching, and policy compliance.
• Contribute to learning materials, presentations, and development resources that enhance employee and manager effectiveness.
• Maintain accurate and confidential employee records, including new hire, job change, and termination data within the HR system
• Provide timely, professional responses to employee inquiries across a wide range of HR topics
• Support HR policy development, handbook updates, and communication of employment practices
• Generate basic HR reporting and dashboards to support people-related decision-making
• Assist with additional HR initiatives and projects as assigned

Skills

Interpersonal skills

Written communication

Verbal communication

Discretion

Problem-solving

Multitasking

Collaboration

Trust-building

Education

Bachelor's degree in HR/Business

Job description

Enthusiast Auto Holdings in Northeast Ohio is seeking an HR Generalist - Employee Relations to serve as a key resource for employee relations across the organization. You will address workplace concerns, coach managers, and support investigations to ensure fair and compliant practices.

Reporting to the Human Resources Manager, this role emphasizes onboarding, training, and performance management to foster engagement.