HR Generalist: Benefits, Payroll & Compliance Pro

CU*Answers; Grand Rapids (MI); On-site; USD 52,000 - 70,000; Full time

Job summary

CU*Answers is seeking a Human Resources Generalist to support employees and managers across the organization and network partners. You'll handle benefits administration, payroll coordination, compliance initiatives, and employee guidance, maintaining records and supporting HR programs.

The role requires a Bachelor’s in HR or related field (or equivalent experience), 2–3 years HR experience, and strong knowledge of HRIS, payroll, and ATS. Travel may be involved.

Qualifications

• Bachelor's degree in Human Resources, Business, or related field, or equivalent experience.
• 2–3 years HR or recruiting experience in place of a degree.
• Experience with HRIS systems, payroll platforms, and applicant tracking systems.
• Working knowledge of employment laws and HR compliance requirements.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and handle confidential information.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Ability to work independently while building positive relationships with employees and managers.
• Ability to travel as needed and maintain a valid driver's license with an insurable driving record.

Responsibilities

• Administer benefits and retirement-related programs.
• Coordinate open enrollment and leave programs.
• Maintain accurate employee records in HRIS, payroll, and benefits systems.
• Support payroll processes, compensation changes, and employee records.
• Provide guidance to employees and managers on HR matters.
• Help maintain compliance with employment laws and HR documentation.
• Partner with HR leadership on programs, policy updates, and reporting.

Skills

HRIS experience

Payroll systems

Applicant tracking

Employment laws

Organizational skills

Communication

Problem-solving

Multitasking

MS Office

Independent work

Travel allowed

Education

Bachelor's degree in HR

Equivalent experience

Tools

HRIS systems

Payroll platforms

Applicant tracking systems

Job description

CU*Answers is seeking a Human Resources Generalist to support employees and managers across the organization and network partners. You'll handle benefits administration, payroll coordination, compliance initiatives, and employee guidance, maintaining records and supporting HR programs.

The role requires a Bachelor’s in HR or related field (or equivalent experience), 2–3 years HR experience, and strong knowledge of HRIS, payroll, and ATS. Travel may be involved.