HR Generalist

SustainableHR; Madison (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

SustainableHR in Madison, WI seeks an experienced HR Generalist / Recruiter to manage full-cycle recruiting and broad HR duties across a fast-paced property management environment.

The role combines recruiting for PM, maintenance, admin, and corporate positions with onboarding, employee relations, and policy guidance, supporting multiple properties locally.

Qualifications

• Bachelor’s degree in HR, business administration, or related field.
• 3+ years in HR, recruiting, or both.
• Experience in high-volume service environments like property management or hospitality preferred.
• Working knowledge of employment laws and standard HR practices.
• Experience using ATS, HRIS platforms, job boards, and Microsoft Office.
• Strong interviewing and relationship-building skills.
• Excellent written and verbal communication.
• Discretion and sound judgment.

Responsibilities

• Manage full-cycle recruiting for property managers, leasing professionals, maintenance technicians, administrative staff, and corporate positions.
• Partner with hiring managers to understand staffing needs and develop effective recruiting strategies.
• Create and post job advertisements across appropriate recruiting platforms.
• Source, screen, and interview candidates while providing a professional and responsive candidate experience.
• Coordinate interviews, gather hiring feedback, conduct reference checks, and assist with offer preparation.
• Build and maintain a pipeline of qualified candidates for frequently hired positions.
• Track recruiting activity and provide updates regarding open positions, candidate pipelines, and hiring challenges.
• Develop relationships with community organizations, schools, trade programs, and other recruiting partners.
• Support seasonal, temporary, and urgent staffing needs across the property portfolio.
• Coordinate new-hire onboarding, orientation, employment paperwork, and employment eligibility verification.
• Serve as an accessible resource for employees regarding workplace policies, benefits, payroll questions, and HR matters.
• Support employee relations by listening to concerns, documenting issues, and helping managers address workplace challenges.
• Assist managers with coaching, performance documentation, corrective action, and employee development.
• Administer employee changes, promotions, transfers, leaves of absence, and separations.
• Maintain accurate and confidential personnel files and HRIS records.
• Support benefit enrollment, open enrollment, and employee benefit questions.
• Assist with payroll-related updates and ensure employee information is submitted accurately and on time.
• Coordinate required training and track completion of company and safety-related programs.
• Support employee engagement, recognition, retention, and culture-building initiatives.
• Assist with workers’ compensation claims, unemployment requests, and other employment-related documentation.
• Help maintain compliance with federal, state, and local employment laws and company policies.
• Participate in the development and improvement of HR processes, policies, and procedures.

Skills

Interviewing

Relationship-building

Candidate assessment

Written communication

Verbal communication

Organizational skills

HR policies knowledge

Microsoft Office

Applicant tracking systems

Education

Bachelor’s degree in HR, business administration, or related field

Tools

Applicant Tracking Systems (ATS)

HRIS platforms

Microsoft Office

Job boards

Job description

HR Generalist / Recruiter

Location: Madison, Wisconsin
Employment Type: Full-Time
Industry: Property Management and Real Estate

Position Overview

A growing property management organization in Madison is seeking an experienced and people-focused HR Generalist / Recruiter to support its employees and ongoing hiring needs.

This position combines hands-on human resources responsibilities with full-cycle recruiting for a variety of property management, maintenance, administrative, and corporate positions. The ideal candidate is organized, approachable, comfortable managing multiple priorities, and understands the importance of hiring dependable employees in a fast-paced, service-oriented environment.

This is an excellent opportunity for an HR professional who enjoys variety, wants meaningful ownership of the employee experience, and can build strong relationships with employees and managers across multiple properties.

Key Responsibilities

Recruiting and Staffing

• Manage full-cycle recruiting for property managers, leasing professionals, maintenance technicians, administrative staff, and corporate positions.
• Partner with hiring managers to understand staffing needs and develop effective recruiting strategies.
• Create and post job advertisements across appropriate recruiting platforms.
• Source, screen, and interview candidates while providing a professional and responsive candidate experience.
• Coordinate interviews, gather hiring feedback, conduct reference checks, and assist with offer preparation.
• Build and maintain a pipeline of qualified candidates for frequently hired positions.
• Track recruiting activity and provide updates regarding open positions, candidate pipelines, and hiring challenges.
• Develop relationships with community organizations, schools, trade programs, and other recruiting partners.
• Support seasonal, temporary, and urgent staffing needs across the property portfolio.

Human Resources

• Coordinate new-hire onboarding, orientation, employment paperwork, and employment eligibility verification.
• Serve as an accessible resource for employees regarding workplace policies, benefits, payroll questions, and general HR matters.
• Support employee relations by listening to concerns, documenting issues, and helping managers address workplace challenges appropriately.
• Assist managers with coaching, performance documentation, corrective action, and employee development.
• Administer employee changes, promotions, transfers, leaves of absence, and separations.
• Maintain accurate and confidential personnel files and HRIS records.
• Support benefit enrollment, open enrollment, and employee benefit questions.
• Assist with payroll-related updates and ensure employee information is submitted accurately and on time.
• Coordinate required training and track completion of company and safety-related programs.
• Support employee engagement, recognition, retention, and culture-building initiatives.
• Assist with workers’ compensation claims, unemployment requests, and other employment-related documentation.
• Help maintain compliance with federal, state, and local employment laws and company policies.
• Participate in the development and improvement of HR processes, policies, and procedures.

Qualifications

• Bachelor’s degree in human resources, business administration, or a related field preferred.
• Three or more years of experience in human resources, recruiting, or a combination of both.
• Experience recruiting for property management, maintenance, skilled trades, hospitality, construction, or another high-volume service environment is strongly preferred.
• Working knowledge of employment laws and standard HR practices.
• Experience using applicant tracking systems, HRIS platforms, job boards, and Microsoft Office.
• Strong interviewing, relationship-building, and candidate assessment skills.
• Excellent written and verbal communication abilities.
• Ability to handle sensitive information with professionalism, discretion, and sound judgment.
• Strong organizational skills and the ability to balance recruiting priorities with day-to-day HR responsibilities.
• Ability to work effectively with employees and managers across multiple locations and levels of the organization.
• Valid driver’s license and the ability to occasionally travel to properties throughout the Madison area.

What Success Looks Like

• Open positions are filled with qualified, dependable employees in a timely manner.
• Candidates and new hires receive a welcoming and professional experience.
• Employees and managers view HR as a responsive, practical, and trusted resource.
• Employee records, onboarding requirements, and HR documentation remain accurate and current.
• Hiring managers receive consistent communication and support throughout the recruiting process.
• HR practices are applied fairly and consistently across the organization.

Why Join Us?

This role offers the opportunity to make a visible impact within a growing organization. You will help shape the employee experience, strengthen hiring practices, and support the teams responsible for providing well-maintained homes and excellent service to residents throughout the Madison community.