Human Resources Director

SupportFinity™; Madison (WI); On-site; USD 113,600 - 135,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with matching

Profit Sharing

Paid Time Off (PTO)

Free employee meals

Education reimbursement

Onsite fitness center

Job summary

SupportFinity™ in Madison, WI is seeking a Human Resources Director to oversee operations for a dedicated workforce of 200 employees. This on-site role involves shaping workplace culture, engaging employees, and aligning HR practices with core values.

Ideal candidates will have a bachelor's degree in HR or business, several years of HR generalist and leadership experience, and knowledge of employment law. Competitive benefits include medical insurance, 401(k), and educational reimbursement.

Qualifications

• 5 years of HR Generalist experience.
• 3 years of HR leadership experience.
• Strong knowledge of employment law.

Responsibilities

• Lead all Human Resources operations.
• Align HR practices with Core Values.
• Manage employee relations and performance management.

Skills

Employee engagement

HR metrics analysis

Leadership development

Education

Bachelor’s degree in Human Resources or Business Administration

Tools

HRIS

Microsoft Office

Job description

Capitol Lakes | Madison, WI | On Site

This position is 100% on-site, 5 days per week at Capitol Lakes. Capitol Lakes is proud to be Madison’s premier not-for-profit Life Plan Community. Located in the heart of downtown, our residents enjoy the energy of a vibrant college town along with exceptional dining and a full continuum of care including Assisted Living, Memory Care, and Skilled Nursing.

Overview

We are seeking an experienced Human Resources Director to join our leadership team and support a dedicated workforce of approximately 200 employees. This is an opportunity to help shape workplace culture, support leaders, and strengthen the employee experience in a mission-driven community where your work makes a meaningful impact every day.

Salary Range

$113,600 – $135,000 annually, depending on experience.

Why This Role is Unique

• Opportunity to lead Human Resources for one of Madison’s most respected senior living communities
• Direct partnership with community leadership to strengthen culture and employee engagement
• Support from the broader Pacific Retirement Services HR team and shared services resources
• Ability to make a meaningful difference in the lives of both employees and residents

Benefits Highlights

• Medical Insurance with 90% employer-paid employee premiums
• 401(k) with 4% employer match
• Profit Sharing Plan
• Paid Time Off (PTO) with PTO+ option
• Free employee meals during shifts
• Education reimbursement
• Subsidized parking or public transportation
• Onsite fitness center and pool access

What You’ll Do

HR Leadership

• Lead all Human Resources operations and initiatives for the community
• Align HR practices with PRS Core Values: We Speak Up, We Step Up, We Lift Up, We Team Up

Talent & Workforce Development

• Partner with leaders on hiring, onboarding, and workforce planning
• Support leadership development, coaching, and team training initiatives

Employee Experience

• Use HR insights and metrics to identify opportunities to improve engagement and retention
• Support recognition programs, communication efforts, and team-building initiatives

HR Operations & Compliance

• Manage employee relations, performance management, compensation, and benefits
• Oversee workers’ compensation, return-to-work programs, and compliance with employment laws

Team Leadership & Systems

• Supervise HR staff and maintain HRIS, payroll, and scheduling systems that support efficient operations

Qualifications

Required

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Minimum 5 years of HR Generalist experience
• Minimum 3 years of progressive HR leadership experience
• Strong knowledge of employment law and HR best practices

Preferred

• SHRM-CP / SHRM-SCP / SPHR / PHR certification
• Experience in senior living, healthcare, hospitality, or service-based organizations
• Experience supporting organizations of similar size
• Proficiency with HRIS, payroll systems, and Microsoft Office

Even if your background does not match every qualification, we encourage you to apply. We value diverse experience and are always looking for leaders who are passionate about building strong teams and positive workplaces.