HR Front Desk & Operations Assistant

University of Connecticut; Storrs-Mansfield (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full benefits package

Job summary

The University of Connecticut's Employee Resource Center is seeking a customer-focused and highly organized Human Resources Assistant to provide front-line service and operational support to employees, applicants, visitors, and other internal and external customers. This role develops broad knowledge of HR processes and serves as a central point of contact for the department.

As part of a full-time, in-person, on-site team in Storrs, you will navigate HR processes, answer questions, resolve

Qualifications

• Bachelor’s degree required; combination of education and experience may substitute.
• Experience delivering customer service in an office setting.
• Advanced Microsoft Excel, Word, SharePoint and OneDrive in MS Office.
• Strong written and verbal communication skills.
• Ability to stay calm with difficult customers and protect confidential information.
• Ability to interact with diverse stakeholders including faculty, staff, students, and external constituents.
• Good organizational and administrative skills with attention to detail.
• Able to resolve routine problems efficiently and think critically.

Responsibilities

• Serve as the first point of contact for HR, greeting visitors and answering the main phone line.
• Assist employees, applicants, departments, and customers with HR processes and forms.
• Use HR systems to generate reports and address inquiries.
• Receive materials and manage departmental deliveries.
• Collaborate with HR colleagues on operations and projects.
• Perform additional duties as needs evolve.

Skills

Customer service

Communication skills

Organizational skills

Data confidentiality

Education

Bachelor's degree

Tools

MS Office Suite

Excel

Word

SharePoint

OneDrive

Job description

The University of Connecticut's Employee Resource Center is seeking a customer-focused and highly organized Human Resources Assistant to provide front-line service and operational support to employees, applicants, visitors, and other internal and external customers. This role develops broad knowledge of HR processes and serves as a central point of contact for the department.

As part of a full-time, in-person, on-site team in Storrs, you will navigate HR processes, answer questions, resolve