Human Resources Assistant (UEA 3)

University of Connecticut; Storrs (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

The University of Connecticut is seeking a customer-focused HR Assistant to provide frontline service and operational support to employees, applicants, visitors, and other customers on-site in Storrs.

This full-time, in-person role covers front desk duties, HR forms, basic report generation, deliveries, and collaboration with HR colleagues on projects and day-to-day operations.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Experience delivering customer service in an office setting.
• Advanced knowledge of Excel, Word, SharePoint, and OneDrive.
• Strong written and verbal communication skills.
• Ability to handle confidential information and data integrity.

Responsibilities

• Serve as first point of contact for HR, greet visitors, and manage building access.
• Assist employees, applicants, and departments with HR processes and forms.
• Use HR systems to generate reports and respond to inquiries.
• Receive materials and coordinate departmental deliveries.
• Collaborate with HR colleagues on operational activities.
• Support evolving team and department needs.

Skills

Customer service

Written & verbal communication

Organizational skills

Problem solving

Data integrity awareness

Education

Bachelor's degree

Tools

MS Office Suite

Excel

Word

SharePoint

OneDrive

Job description

JOB SUMMARY

The Employee Resource Center is seeking a customer-focused and highly organized Human Resources Assistant to provide front-line service and operational support to employees, applicants, visitors, and other internal and external customers.

DUTIES AND RESPONSIBILITIES

As part of the Employee Resource Center team, you will:

• Serve as a welcoming and professional first point of contact for Human Resources, providing front desk coverage, greeting and screening visitors, managing building access, and answering the department’s main phone line.
• Assist employees, applicants, departments, and other customers with HR processes, forms, and general information.
• Use HR systems to generate and review reports and respond to customer inquiries.
• Accept and review materials submitted by employees and receive departmental deliveries.
• Collaborate with HR colleagues on operational activities and special projects.
• Perform other related responsibilities based on evolving team and departmental needs.

Because the Employee Resource Center provides direct service to employees, applicants, and visitors, this position provides full-time, in-person coverage on-site. Limited workplace flexibility may be available depending on operational needs and Employee Resource Center staffing.

MINIMUM QUALIFICATIONS

• Bachelor’s degree. A combination of education and experience may be substituted for a bachelor’s degree.
• Experience providing customer service in an office environment.
• Demonstrated computer software experience, including MS Office Professional Suite with advanced knowledge of Excel, Word, SharePoint, and OneDrive.
• Written and verbal communication skills.
• Ability to remain calm when dealing with difficult customers.
• Demonstrated ability to provide customer service to a wide variety of diverse individuals including faculty, staff, students, University administrators, and external constituents.
• Organizational and administrative skills with attention to detail.
• Ability to resolve routine problems efficiently, effectively, and independently and think critically.
• Ability to preserve confidential information and must have awareness of data integrity protocols.

PREFERRED QUALIFICATIONS

• Experience with Kuali Financial Systems, CORE-CT, or similar enterprise systems.
• Prior experience in a higher education academic setting.

APPOINTMENT TERMS

This is a full-time, 40-hour work-week, position based in Storrs and includes a full benefits package and competitive salary. This appointment requires an in-office, Monday through Friday, 8:00 am - 5:00 pm schedule.

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce.

The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner.

This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all.

We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same.

All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, marital status, national origin, ancestry, sexual orientation, genetic information, physical or mental disabilities, veteran's status, status as a victim of domestic violence and/or sexual assault and/or trafficking in persons as defined by Connecticut law, prior conviction of a crime, workplace hazards to the reproductive systems, or gender identity or expression.

The University of Connecticut is an AA/EEO employer including for Disability and Veteran status.

Advertised: Sep 15 2026 Eastern Daylight Time
Applications close: Sep 22 2026 Eastern Daylight Time