HR Employee Services Analyst (UKG Pro Expert)

Averro; Seattle (WA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Averro in Seattle is seeking an experienced HR Employee Services Analyst on a 6-month contract to support employees and managers and drive operational excellence across HR.

The role will act as a subject matter expert across payroll, benefits, timekeeping, leave administration, and HR systems, handling complex cases, translating policy updates into standardized processes, and partnering with HR Operations and Payroll to ensure timely service.

Qualifications

• 4+ years of experience in HR Operations, HR Shared Services, Employee Services, Payroll, Benefits, or related HR functions.
• 2+ years of hands-on experience with UKG Pro, including Core and HR Help.
• Experience supporting employees and managers in a high-volume service environment.
• Strong analytical, problem-solving, and organizational skills.
• Experience working with HR systems and case management applications.

Skills

HR Operations

HR Shared Services

Payroll

Benefits

Customer service

Analytical skills

Communication

Education

Bachelor’s degree in HR/Business or equivalent

Tools

UKG Pro (Core, HR Help)

Excel

Copilot

HRIS

Job description

Averro in Seattle is seeking an experienced HR Employee Services Analyst on a 6-month contract to support employees and managers and drive operational excellence across HR.

The role will act as a subject matter expert across payroll, benefits, timekeeping, leave administration, and HR systems, handling complex cases, translating policy updates into standardized processes, and partnering with HR Operations and Payroll to ensure timely service.