HR Coordinator: Onboarding, Benefits & AskHR Lead

Agbaraeng; Minneapolis (MN); Hybrid; USD 85,411,000 - 92,299,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with match

Paid time off

Paid holidays

Tuition reimbursement

Opportunities for professional growth

401K plan for part time employees

Applicable earned paid leave

Job summary

WSB is seeking a Human Resources Coordinator to join our Minneapolis team. You will support daily HR services, manage AskHR tickets, audit onboarding in ADP Workforce Now, monitor benefits enrollment, and assist with LOA.

This front-line role helps maintain accuracy and compliance. Ideal candidates have a high school diploma, 1–3 years in HR coordination or admin support, strong communication, and proficiency with Microsoft Office and ADP.

Qualifications

• High school diploma required.
• Coursework or an associate degree in human resources, business administration, or a related field preferred
• 1–3 years of experience in HR coordination, benefits administration, onboarding, or administrative support preferred.
• Strong written and verbal communication skills.
• Strong organizational skills with attention to detail and accuracy.

Responsibilities

• Monitor the AskHR ticketing system, including assigning incoming tickets and ensuring all inquiries are responded to within 24 hours.
• Serve as a front-line point of contact for staff questions related to benefits, leave, HRIS, and general HR policies.
• Monitor and approve new hire benefit enrollments and qualifying life event changes; assist employees with LOA inquiries and elevate complex cases as needed.
• Audit weekly new hire onboarding in ADP Workforce Now (WFN) to confirm accuracy, completeness, and compliance with internal standards.
• Partner with HRBP’s to support onboarding and I-9 verification.
• Prepare and distribute weekly onboarding and workforce reporting from ADP WFN to Partner Services Partners.
• Support employment verification requests.
• Identify and identify process gaps or data discrepancies in onboarding, benefits, or HRIS.
• Support ad hoc HR projects, audits, and reporting as assigned.

Skills

HR coordination

Administrative support

Customer service

Attention to detail

Multitasking

Microsoft Office

Education

High school diploma

Associate degree in HR or related field

Tools

ADP Workforce Now

AskHR

HRIS systems

Microsoft Office Suite

Job description

WSB is seeking a Human Resources Coordinator to join our Minneapolis team. You will support daily HR services, manage AskHR tickets, audit onboarding in ADP Workforce Now, monitor benefits enrollment, and assist with LOA.

This front-line role helps maintain accuracy and compliance. Ideal candidates have a high school diploma, 1–3 years in HR coordination or admin support, strong communication, and proficiency with Microsoft Office and ADP.