HR & Onboarding Coordinator: Frontline Employee Champion

Socket.dev; Minneapolis (MN); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K with match

Paid time off

Paid holidays

Tuition reimbursement

Professional growth opportunities

Job summary

WSB is seeking an organized HR Coordinator to join our team. You will manage AskHR tickets, conduct ADP WFNow onboarding audits, monitor benefits enrollment, and support LOA processes, providing accurate HR guidance and maintaining data integrity.

You will interact with staff to answer benefits and policy questions, assist with I-9 verification, and contribute to daily HR operations while upholding our culture of collaboration and excellence.

Qualifications

• High school diploma is required.
• Associate degree in human resources, business administration, or related field is preferred.
• 1–3 years in HR coordination, benefits administration, onboarding, or admin support preferred.
• Strong written and verbal communication skills.
• High degree of discretion and confidentiality handling sensitive data.
• PHR/SHRM-CP/HRIP certification preferred.
• Experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, SharePoint, OneDrive).
• Experience with ADP Workforce Now or similar HRIS platform preferred.
• Experience with HR case/ticketing systems like AskHR preferred.

Responsibilities

• Monitor the AskHR ticketing system and respond within 24 hours.
• Front-line staff support for benefits, leave, HRIS, and HR policies.
• Audit new hire benefit enrollments and LOA inquiries; escalate complex cases.
• Audit weekly onboarding in ADP WFNow for accuracy and compliance.
• Partner with HRBPs to support onboarding and I-9 verification.
• Prepare and distribute weekly onboarding/workforce reports from ADP WFNow.
• Support employment verification requests.
• Identify gaps or data discrepancies in onboarding, benefits, or HRIS.
• Assist with ad hoc HR projects and reporting.

Skills

Written communication

Organizational skills

Multitasking

Confidentiality

Office administration

ADP experience

AskHR familiarity

MS Office

Attention to detail

Education

High school diploma

Associate degree in HR/Business

Tools

ADP Workforce Now

AskHR

Microsoft Office

SharePoint/OneDrive

HRIS systems

Job description

WSB is seeking an organized HR Coordinator to join our team. You will manage AskHR tickets, conduct ADP WFNow onboarding audits, monitor benefits enrollment, and support LOA processes, providing accurate HR guidance and maintaining data integrity.

You will interact with staff to answer benefits and policy questions, assist with I-9 verification, and contribute to daily HR operations while upholding our culture of collaboration and excellence.