HR Coordinator

University at Buffalo Campus Dining & Shops; Buffalo (NY); On-site; USD 45,000 - 62,000; Full time

Job summary

The University at Buffalo Campus Dining & Shops is seeking a Human Resource Coordinator to manage onboarding for student employees, schedule staff in UKG and templates, and review time and attendance across units. This role requires strong communication and organizational skills to support payroll and HR processes.

The position is full-time, non-exempt, Monday–Friday with occasional evenings and weekends during peak periods and events, and may require extra hours at the start of the school year.

Qualifications

• Bachelor's degree or equivalent experience required.
• Proficient in Microsoft Excel and Word.
• Self-starter with attention to detail and ability to work with others.
• Minimum 2–3 years of professional clerical experience in HR preferred.
• Exceptional communication skills.
• Ability to motivate and train employees.

Responsibilities

• Completes onboarding and new hire paperwork for student employees.
• Schedules student employees and enters schedules into UKG and templates for hiring managers.
• Time and attendance review and payroll-related data entry.
• Answers main phone line and responds to employee questions.
• Oversees door access into HR department and HR ticket system communications.
• Supports HR projects and general department tasks as needed.

Skills

Communication skills

Time management

Detail-oriented

Multitasking

Self-starter

Team collaboration

Education

Bachelor's degree or equivalent experience

Tools

UKG

Microsoft Excel

Microsoft Word

Job description

Position Summary

The Human Resource Coordinator is responsible for a variety of Human Resource functions within the department including but not limited to processing of new hire paperwork for student employees, scheduling of student employees (entering schedules into UKG and onto templates for hiring managers), time and attendance review and processing, and responding to phone and email inquiries.

Brief Description

Job title: Human Resource Coordinator

Reports to: Director of Human Resources

Department: Human Resources

FLSA Status: Full Time, Non-Exempt Hourly

The Human Resource Coordinator is responsible for a variety of Human Resource functions within the department including but not limited to processing of new hire paperwork for student employees, scheduling of student employees (entering schedules into UKG and onto templates for hiring managers), time and attendance review and processing, and responding to phone and email inquiries.

Expected Hours of Work

This is a full-time, non-exempt hourly position with a minimum requirement of 40 hours per week. Days and hours of work are Monday through Friday from 8am-4:30pm with occasional evening and weekend work required during peak periods and as job duties require. Additional hours are required at the start of school in August and January along with any special events held throughout the course of the year. Weekends and evenings are required during peak periods or as needed to support recruitment efforts.

Essential Functions

• Completes the process of hiring and onboarding new student employees for the organization. Phone screening offers employment, onboarding paperwork, and scheduling of student employees for the organization.
• Conducts I9 verifications and processes international students’ paperwork required for onboarding.
• Data entry into our HRIS system, UKG, for timekeeping, personnel, and payroll related information.
• Answers the main phone line and responds to employee questions.
• Oversees door access into the HR department.
• Time and attendance review of assigned units on a weekly basis. Includes payroll audit and communication between unit managers to ensure timekeeping records are accurate and ready for payroll submission.
• Works with student employees to assist with HR related projects and student hiring. Responsible for coaching and executing tasks to them to ensure they are properly executing the hiring processes and filing within the department.
• Responding to daily phone, email, and ticket inquiries related to this specific job and responding to general inquiries.
• Communicates through the HR ticket system to respond to both employee and management questions related to HR issues/concerns. Examples include questions on timecards, requests for employment verifications, payroll related questions including requests for copies of pay statements, questions on accruals, and others.
• Processes paperwork in an accurate and timely manner.
• Maintains accessibility and good relationships with all FSA employees.
• Assists with new hire paperwork and with general projects as needed in the HR department.
• Works collaboratively with the HR team on various projects throughout the school year as needed.
• Other administrative duties as needed

Education and Training

• Education: Bachelor's degree (four-year college or technical school) or equivalent experience required
• Computer Skills: Proficient in Microsoft Excel, word, and general computer knowledge
• Other requirements: Self-starter, capable of working with others to ensure satisfactory results, detail-oriented, capable of handling multiple claims, able to direct the investigation of serious accidents and injuries

Desired Qualifications

• Minimum 2–3 year professional clerical experience, in HR office preferred
• Must have exceptional communication skills
• Ability to effectively motivate and train employees with positive results
• Excellent time management skills to meet deadlines and provide advanced planning
• Strong computer skills including spreadsheets, word processing, desktop publishing, e-mail, Internet research, and multimedia
• Ability to adapt to a changing employment climate

Physical and Mental Demands

• Good visual acuity for reading reports, computer work, etc.
• Ability to lift, bend, reach, and any other physical demands of the position.
• Ability to walk and stand for up to 8 hours per day

Licensure/Certification

None Required

Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.