HR Care Specialist – Veteran & Soldier Support (Onsite)

ADP, Inc.; Fort Knox (KY); Sur place; USD 20 000 - 29 000; Plein temps

Résumé du poste

InspiriTec is seeking a Customer Care Representative – HR to support soldiers, veterans, retirees and families at Fort Knox. The role involves handling inquiries via telephone, email, or written requests and guiding records like CRSC/TSGLI inquiries and retirement packet processing.

The ideal candidate has strong communication skills, comfort with confidential information, and the ability to work in a team environment. Onsite duties at Fort Knox with a focus on Army HR processes.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Experience in customer service or call-center environment preferred.

Responsabilités

• Assist soldiers, veterans, retirees and Army families with HR issues and inquiries.
• Receive inquiries via telephone, email, or hard copy requesting records or information.
• Input and update customer information in the computer system for accountability and tracking.

Connaissances

Oral and written communication

Customer service

Multitask

MS Office

English proficiency

Avaya phone systems

Microsoft Outlook

Soldier Management System

Formation

High school diploma or GED

Outils

MS Office

Avaya phone systems

Soldier Management System

Microsoft Outlook

Description du poste

InspiriTec is seeking a Customer Care Representative – HR to support soldiers, veterans, retirees and families at Fort Knox. The role involves handling inquiries via telephone, email, or written requests and guiding records like CRSC/TSGLI inquiries and retirement packet processing.

The ideal candidate has strong communication skills, comfort with confidential information, and the ability to work in a team environment. Onsite duties at Fort Knox with a focus on Army HR processes.