HR Business Partner - Employee Experience & Leadership

Amazon Inc.; Memphis (TN); Hybrid; USD 68,000 - 118,000; Full time

Job summary

Amazon.com Services LLC, based on our onsite HR Business Partner role, partners with business leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service. You will leverage data-driven insights to drive business impact and may lead entry-level HR teams to improve employee experience.

The role balances strategic and tactical responsibilities, executing core PXT processes while guiding talent initiatives and cultural efforts to build

Qualifications

• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management.
• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience.
• 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).

Responsibilities

• Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk.
• Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level.
• Execute and monitor employee engagement strategies and recognition programs.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions.
• Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments.

Skills

Leadership development

Employee experience

Operational excellence

Data analytics

HR metrics

Education

Bachelor's degree

Job description

Amazon.com Services LLC, based on our onsite HR Business Partner role, partners with business leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service. You will leverage data-driven insights to drive business impact and may lead entry-level HR teams to improve employee experience.

The role balances strategic and tactical responsibilities, executing core PXT processes while guiding talent initiatives and cultural efforts to build