HR Associate II - Policy, Benefits & Front Desk

Coppin-State-University; Baltimore (MD); Sur place; USD 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Benefits package

Résumé du poste

Coppin State University is seeking a Human Resources Associate II to support the day-to-day operations of the Office of Human Resources in Baltimore, MD. The role includes front-desk duties, HR form assistance, and coordination of HR activities and reports.

The position requires a high school diploma or GED and at least four years of HR experience, including three years in policy application. Proficiency in Microsoft Office and strong confidentiality are essential.

Qualifications

• High school diploma or GED required.
• 4+ years of experience, including 3+ years applying HR policies and procedures.
• Experience in higher education is a plus.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Excellent customer service and presentation skills.
• Strong organization, detail orientation, and ability to maintain confidentiality.

Responsabilités

• Serves as front-desk receptionist for the HR Office, handling phones, mail, guests, filing, and reports.
• Assists others with HR forms and transactions.
• Supports HR Managers in responding to routine HR inquiries about recruitment and benefits, employee relations, and other HR matters.
• Responds to moderately complex inquiries about HR policies and programs, and interprets policies as needed.
• Coordinates HR activities such as meetings, orientation, benefits fairs and events.
• Maintains employee files with proper documentation and access in line with policy.
• Assists in preparing benchmark reports and consolidates data for reports.
• Maintains strict confidentiality of HR information and data.

Connaissances

Customer service

Communication

Attention to detail

Confidentiality

Team collaboration

Formation

High school diploma or GED

Outils

Microsoft Office Suite

Description du poste

Coppin State University is seeking a Human Resources Associate II to support the day-to-day operations of the Office of Human Resources in Baltimore, MD. The role includes front-desk duties, HR form assistance, and coordination of HR activities and reports.

The position requires a high school diploma or GED and at least four years of HR experience, including three years in policy application. Proficiency in Microsoft Office and strong confidentiality are essential.