HR Associate II: Front Desk & Benefits Support

UM27 Coppin State University (CSU); United States; On-site; USD 26,000 - 38,000; Full time

Job summary

Coppin State University is hiring a Human Resources Associate II to support daily HR operations under the Office of Human Resources. The role reports to the Assistant Director and focuses on enforcing HR policies, benefits administration, recruitment transactions, and employee relations.

This non-regular fixed-term position requires a high school diploma or GED and at least four years of relevant experience, including three years in HR policy application.

Qualifications

• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Minimum four years of experience, including three years in applying HR policies and procedures.
• Experience in a higher education environment is a plus but not required.

Responsibilities

• Serves as front-desk receptionist for the HR Office, answering phones, receiving mail, greeting guests, filing, and preparing correspondence and reports.
• Assists others in completing HR forms and transactions.
• Supports HR Managers in responding to routine inquiries related to recruitment and benefits, employee relations, and other HR matters.
• Responds to moderately complex inquiries regarding HR policies, procedures and programs.
• Researches and interprets policies and procedures, providing factual information.
• Coordinates HR activities such as meetings, employee orientation, benefit fairs and other events.
• Maintains employee files with proper documentation and accessibility per policy.
• Assists in preparing benchmark reports and data consolidation for reports.
• Maintains confidentiality of all HR information.
• Performs other duties as assigned.

Skills

Microsoft Office

Customer service

Prioritization

Attention to detail

Confidentiality

Teamwork

Communication

HR programs

Education

High school diploma or GED

Job description

Coppin State University is hiring a Human Resources Associate II to support daily HR operations under the Office of Human Resources. The role reports to the Assistant Director and focuses on enforcing HR policies, benefits administration, recruitment transactions, and employee relations.

This non-regular fixed-term position requires a high school diploma or GED and at least four years of relevant experience, including three years in HR policy application.