HR Assistant

Psps (public Sector Partnership Services); United States; Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Pension plan

26 days annual leave

Hybrid working

Wellbeing support

Employee benefits platform

Parental leave policy

Career progression

Job summary

PSPS (Public Sector Partnership Services) in the United States is seeking an organised HR Assistant to join our HR Operations Team. You will be the first contact for employee queries and support the employee lifecycle.

You will work with HR Officers and the HR Operations Manager to deliver a high-quality HR service to our clients, handling onboarding, contracts, promotions, probations and leavers. This role offers hybrid working, CIPD study support, and a supportive, collaborative environment

Qualifications

• HR administration or high-volume administration experience.
• Studying towards CIPD Level 3.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Experience with HR systems or other systems containing high volumes of personal data.
• Ability to manage multiple priorities and respond to enquiries in a timely manner.
• Positive, friendly and professional approach to customer service.

Responsibilities

• Act as a first point of contact for HR related queries, delivering a professional and responsive service.
• Support the employee lifecycle, including onboarding, contractual changes, promotions, probation processes and leavers.
• Maintain accurate and confidential employee records and update HR systems.
• Prepare employment contracts, letters and other HR documentation.
• Assist with HR reporting, audits and improvement projects.
• Ensure high levels of accuracy and attention to detail in all aspects of your work.

Job description

We are looking for an organised, proactive and customer focused HR Assistant to join our dedicated HR Operations Team. This is an exciting opportunity for someone looking to develop their HR career within a supportive, fast-paced and collaborative environment.

As a key member of the team, you will be the first point of contact for employee queries, providing professional and efficient support throughout the employee lifecycle. You will work closely with the HR Officers and HR Operations Manager to help deliver an excellent HR service to our clients.

About the Role

In this role, you will:

• Act as a first point of contact for HR related queries, delivering a professional and responsive service.
• Support the employee lifecycle, including onboarding, contractual changes, promotions, probation processes and leavers.
• Maintain accurate and confidential employee records and update HR systems.
• Prepare employment contracts, letters and other HR documentation.
• Assist with HR reporting, audits and improvement projects.
• Ensure high levels of accuracy and attention to detail in all aspects of your work.

We're looking for someone who:

• Has previous experience in an HR administration or high-volume administration role.
• Is studying towards, or interested in working towards, CIPD Level 3.
• Has excellent communication and interpersonal skills.
• Demonstrates strong organisational skills and attention to detail.
• Is confident using Microsoft Office applications, particularly Outlook, Word and Excel.
• Has experience of HR systems or other systems containing high volumes of personal data.
• Can manage multiple priorities and respond to enquiries in a timely manner.
• Brings a positive, friendly and professional approach to customer service.

Why Join Us?

This is a fantastic opportunity to be part of a team that values collaboration, continuous improvement and professional development. You'll gain exposure to a broad range of HR activities while helping to make a real difference across our partner authorities.

This role will be based at either our Horncastle or Spalding site, on occasion there might be a requirement to travel across the all 3 for training or team requirements.

PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. We provide a range of professional services including HR & Payroll, Financial Services, Procurement & Contracts, ICT & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

Company culture

At PSPS, we are driven by a clear mission: "Together, we will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues."

We offer a vibrant, inclusive culture, generous pension, flexible hybrid working and career progression opportunities. Our teams enjoy regular events and recognition.

What do I get in return?

• Local Government Pension Scheme- With Generous Employer Contributions, you can enjoy peace of mind knowing you're part of a scheme designed to provide financial security for life after work.
• Annual leave- Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off, we also provide an option for you to flex when you take your bank holidays.
• Hybrid working- Coming together and learning from each other is important, through Hybrid working our employees can work from home and office, with a minimum of 2 days working in our offices per week
• Wellbeing Support, Advice and Guidance- Emotional guidance can be accessed via our Employee Assistance Program though an online portal or over the telephone
• Employee Benefits platform- Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts
• Employment policies- including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees' lives
• Career progression- Opportunities for professional growth and development

Want to find out more?

View our corporate video

Visit our website

PSPS is an equal opportunities employer, we are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and PSPS has also committed to be a Disability Confident employer.