HP Print Field Technician — Onsite Support (New Orleans)

Experis Technology Group; New Orleans (LA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

HP laptop provided

Mileage reimbursement

Cell phone stipend

Job summary

Experis Technology Group is seeking a HP Field Service Technician to provide on-site repair, configuration, and installation support for HP print devices in the New Orleans area. You will troubleshoot issues using logical diagnostics and maintain a calm, professional presence on customer sites.

The role covers reactive service events within roughly a 100-mile radius, with collaboration with escalation teams to deliver complete customer satisfaction.

Qualifications

• Experience troubleshooting hardware on HP print devices (DesignJet, A3, LaserJet).
• Strong ability to support personal systems (laptop, desktop, POS, workstation).
• Onsite, customer-facing experience with strong communication skills (verbal/written).
• Mechanical aptitude and ability to bend, crawl, stoop, sit, lift/move up to 50 pounds.

Responsibilities

• Provide on-site hardware repair, configuration, and installation support for HP print devices.
• Troubleshoot and resolve issues using systematic diagnostic approaches.
• Manage reactive service events within ~100-mile radius and balance priorities.
• Collaborate with escalation personnel and contribute to technical action plans.
• Complete administrative responsibilities with attention to detail.

Skills

Hardware troubleshooting

Personal systems support

Onsite customer facing

Mechanical aptitude

Business acumen

Administrative duties

Job description

Experis Technology Group is seeking a HP Field Service Technician to provide on-site repair, configuration, and installation support for HP print devices in the New Orleans area. You will troubleshoot issues using logical diagnostics and maintain a calm, professional presence on customer sites.

The role covers reactive service events within roughly a 100-mile radius, with collaboration with escalation teams to deliver complete customer satisfaction.