Houston Territory: Senior Operations & Sales Leader

Otis SE; Post Oak (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision coverage

Paid vacation & holidays

Paid sick leave

Life and disability insurance

Tuition reimbursement

Job summary

Otis SE in Houston is seeking a collaborative and commercially minded leader to drive service operations and service sales across the Houston Territory. You will lead teams, align cross-functional partners, and deliver safe, reliable service while strengthening customer relationships and market share.

The role requires 5+ years of leadership in service, field, or operations, a bachelor's degree, and strong business acumen.

Qualifications

• 5+ years leading service, field, construction, industrial, or operations teams.
• Strong people leadership with credibility and influence across multiple groups.
• Excellent communication and relationship-building capabilities.

Responsibilities

• Lead service operations for the Houston Territory to meet commitments safely and on schedule.
• Coach and support supervisors, service sales reps, and business development peers.
• Collaborate with sales and field teams to identify growth and retention opportunities.
• Build strong customer relationships and act as a senior escalation point when needed.
• Review performance and implement improvement plans across operations and finance.
• Promote a safety-first culture through field visits and leadership.
• Support strategic initiatives to improve productivity and customer satisfaction.

Skills

People leadership

Operations leadership

Strategic planning

Stakeholder management

Communication

Safety leadership

Education

Bachelor's degree or equivalent

Job description

Otis SE in Houston is seeking a collaborative and commercially minded leader to drive service operations and service sales across the Houston Territory. You will lead teams, align cross-functional partners, and deliver safe, reliable service while strengthening customer relationships and market share.

The role requires 5+ years of leadership in service, field, or operations, a bachelor's degree, and strong business acumen.