Housing Stability Navigator - Tenant Support

Case Management Services, LLC; Albemarle, Northern (NC, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Covenant Case Management Services is seeking a Site Manager to provide non-clinical, person-centered support to tenants in Stanly County. You will help maintain housing stability, connect clients with behavioral health and community services, and support life skills and resiliency goals under the Tenant Case Management program.

The role requires strong communication, documentation, and interpersonal skills, with travel to housing sites and strict adherence to HIPAA and Medicaid regulations.

Qualifications

• High School diploma or equivalent.
• Valid driver’s license, reliable transportation and ability to travel to work site.
• Ability to pass background check and required credentialing.
• Strong communication, documentation, and interpersonal skills.

Responsibilities

• Maintain scheduled contact with assigned members to support housing stability, independent living skills, and crisis prevention.
• Assist members with developing and achieving whole health and resiliency goals.
• Link members to behavioral health, medical, community, and natural support resources as needed.
• Participate in the creation and updates of Person-Centered Plans, Crisis Plans, or Housing Stabilization Plans.
• Provide education, engagement, and support to members and their families/caregivers using non-clinical approaches.
• Document all service contacts and interventions using required logs and monthly service notes.
• Assist clients with the completion of annual recertification documentation.
• Coordinate services with local vendors.

Skills

Strong communication

Documentation

Interpersonal skills

Travel readiness

Education

High School diploma or equivalent

Associate or Bachelor’s degree in Human Services, Psychology, Social Work, or related field

Job description

Covenant Case Management Services is seeking a Site Manager to provide non-clinical, person-centered support to tenants in Stanly County. You will help maintain housing stability, connect clients with behavioral health and community services, and support life skills and resiliency goals under the Tenant Case Management program.

The role requires strong communication, documentation, and interpersonal skills, with travel to housing sites and strict adherence to HIPAA and Medicaid regulations.