Housing Stability Case Navigator

Just-Compassion-of-East-Washington-Count; Portland (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employee Assistance Program (EAP)

IRA retirement savings option

Paid time off (PTO)

Paid sick time in accordance with OR

Paid leave benefits per OR PLO, OFLA,

FMLA compliance

Wellness time

11 paid holidays

Professional development opportunities

Job summary

Just Compassion is seeking a Housing Case Manager to deliver comprehensive housing-focused case management for households facing housing instability in Oregon. You will help with housing search, financial coordination, and ongoing stabilization using trauma-informed practices.

The role emphasizes landlord engagement, financial documentation oversight, and coordinating wraparound supports with healthcare and social services to promote long-term housing stability.

Qualifications

• Requires high school diploma or equivalent.
• Strong organizational and communication skills are essential.
• Ability to maintain confidentiality and manage sensitive participant information.
• Proficiency in Microsoft Office, Google Suite, and client databases (HMIS preferred).
• Valid driver’s license, proof of insurance, and reliable vehicle required.
• Bilingual skills (Spanish, Russian, or other languages commonly spoken by participants) preferred.

Responsibilities

• Provide housing navigation and placement support to individuals and families experiencing housing instability.
• Coordinate financial assistance in compliance with HRSN funding requirements and internal financial protocols.
• Deliver ongoing case management services to promote housing retention and long-term stability.
• Identify safe, stable housing options aligned with participants’ long-term goals.
• Develop individualized, participant-driven housing stabilization plans.
• Engage landlords and housing providers to secure placements.
• Advocate for participants in negotiations, lease processes, and tenant rights education.
• Coordinate financial assistance for rent, move-in costs, utilities, and other eligible expenses.
• Ensure proper documentation and compliance with HRSN financial management and billing protocols.
• Support participants in accessing rental arrears assistance and utility programs.
• Maintain accurate case notes and documentation in HMIS or required systems.
• Track housing outcomes and participant progress for program reporting.
• Adhere to confidentiality and Medicaid, county, HUD, and agency regulations.

Skills

Organization

Communication

Confidentiality

MS Office & Google Suite

Driver's license & vehicle

Bilingual (Spanish/Russian or other)

Education

High school diploma or equivalent

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Google Suite

HMIS

Client databases

Job description

Just Compassion is seeking a Housing Case Manager to deliver comprehensive housing-focused case management for households facing housing instability in Oregon. You will help with housing search, financial coordination, and ongoing stabilization using trauma-informed practices.

The role emphasizes landlord engagement, financial documentation oversight, and coordinating wraparound supports with healthcare and social services to promote long-term housing stability.