Housing Stability Navigator

Building Futures; San Leandro (CA); On-site; USD 60,000 - 72,000; Full time

Job summary

Building Futures is seeking a Care Coordinator in San Leandro, CA to provide front-end housing stabilization services. You will work directly with participants to identify housing options, connect to community resources, and help navigate housing placements using a Housing First, trauma-informed approach.

Responsibilities include caseload management, documentation in HMIS, and collaboration with outreach teams to reach participants in shelters and encampments.

Qualifications

• Minimum of two (2) years of experience providing homelessness prevention, housing problem-solving, diversion, case management, housing navigation, or related human services.
• Knowledge of Housing First principles, trauma-informed service delivery, motivational interviewing, and strengths-based practices.
• Valid California Driver's License, reliable transportation, and proof of automobile insurance required.

Responsibilities

• Conduct participant-centered problem-solving and diversion conversations to identify immediate housing options and alternatives to homelessness.
• Manage an assigned caseload and provide housing-focused case management, advocacy, follow-up services, and ongoing support to assist participants in achieving and maintaining housing stability.
• Maintain accurate daily logs, case notes, and files for all clients. Conduct housing search activities, including identifying available housing opportunities, assisting with housing applications, and coordinating lease-up activities.
• Facilitate housing and life skills workshops.
• Collaborate with Street Outreach teams in searching for participants at encampments or meeting participants where they are located.
• Assess participants' housing crises, strengths, barriers, and available support networks.
• Develop individualized housing stabilization and problem-solving plans with participants.
• Provide mediation and conflict resolution support between participants, family members, landlords, or other members of a participant's support network, as appropriate.
• Connect participants with emergency financial assistance, mainstream benefits, employment resources, legal assistance, healthcare, behavioral health, childcare, transportation, and other community resources.
• Coordinate referrals to Coordinated Entry, emergency shelter, homelessness prevention, rapid rehousing, permanent housing, and other appropriate housing interventions.

Skills

MS Office

Active listening

Problem-solving

Communication

Education

Equivalent combination of education, training, and relevant professional experience

Tools

HMIS

Job description

Building Futures is seeking a Care Coordinator in San Leandro, CA to provide front-end housing stabilization services. You will work directly with participants to identify housing options, connect to community resources, and help navigate housing placements using a Housing First, trauma-informed approach.

Responsibilities include caseload management, documentation in HMIS, and collaboration with outreach teams to reach participants in shelters and encampments.