Housing Stability Navigator for Families

Bfwc; San Leandro (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Building Futures in San Leandro is seeking a Family Care Coordinator to provide front-end diversion, problem-solving, and housing stabilization services for individuals and families at risk of homelessness. You will work to identify safe housing options, connect clients to resources, and ensure compliance with policies and funding requirements.

The role emphasizes Housing First principles, trauma-informed practice, and participant-centered planning to help clients achieve housing stability and

Qualifications

• Proficient with Microsoft Office Suite and agency-approved software.
• Strong interviewing, active listening, motivational interviewing, and problem-solving skills.
• Ability to build trusting relationships with diverse individuals and families.
• Ability to de-escalate conflict and resolve complex situations.
• Strong verbal, written, and interpersonal communication skills.
• Ability to work independently while collaborating with teams.
• Strong organizational, time management, and documentation skills.
• Maintain confidential participant records.

Responsibilities

• Provide housing-focused case management, advocacy, and follow-up services to promote housing stability.
• Maintain accurate logs, notes, and client files daily.
• Conduct housing search activities and assist with housing applications.
• Facilitate housing and life-skills workshops.
• Coordinate referrals to shelter, rapid rehousing, and permanent housing interventions.
• Maintain HMIS or similar client information systems and monitor progress.

Skills

MS Office

Interviewing

Relationship Building

De-escalation

Communication

Independent Work

Organization

Documentation

Tools

HMIS

Job description

Building Futures in San Leandro is seeking a Family Care Coordinator to provide front-end diversion, problem-solving, and housing stabilization services for individuals and families at risk of homelessness. You will work to identify safe housing options, connect clients to resources, and ensure compliance with policies and funding requirements.

The role emphasizes Housing First principles, trauma-informed practice, and participant-centered planning to help clients achieve housing stability and