Housing Stability Case Manager — Family Support & Advocacy

Women In Need (Win); New York (NY); Presencial; USD 30.000 - 43.000; Jornada completa

Descripción de la vacante

Women In Need (Win) in New York is seeking a dedicated Case Manager to support families in Transitional Housing. You will conduct assessments, develop ILPs, coordinate services, and advocate for clients to achieve housing stability and self-sufficiency.

You will hold a bachelor’s degree in social work or a related field (or an Associate’s with substantial experience) and possess strong skills in trauma-informed care, Motivational Interviewing, and benefits navigation. Equal Opportunity Employer.

Formación

• Bachelor's degree in social work or related field with two years of relevant experience, or an associate's degree with three years of client-facing experience.
• Experience supporting individuals and families experiencing homelessness, domestic violence, or other complex life challenges.
• Knowledge of strength-based case management, Motivational Interviewing, Trauma-Informed Care, and other client-centered approaches.
• Familiar with public benefits, entitlement systems, housing resources, and community-based services.
• Strong organizational, communication, and documentation skills.
• Ability to manage a caseload while balancing multiple priorities in a fast-paced environment.

Responsabilidades

• Conduct comprehensive assessments and complete intake documentation for newly arrived families within required timeframes.
• Develop and maintain Individualized Living Plans (ILPs) that support housing, employment, income, and family stability goals.
• Provide case management, crisis intervention, counseling, and supportive services tailored to each family's needs.
• Connect clients to public benefits, healthcare, mental health services, educational opportunities, legal assistance, and community resources.
• Utilize Evidence-Based Practices, Motivational Interviewing, Trauma-Informed Care, and strength-based approaches to support client success.
• Maintain accurate client records, CARES documentation, and program compliance in accordance with DHS, OTDA, and Win standards.
• Collaborate with Housing Coordinators, Income Building staff, Childcare teams, and community partners to advance client goals.
• Monitor client progress, conduct follow-up activities, facilitate referrals, and support families on their path to permanent housing.

Conocimientos

Case management

Crisis intervention

Motivational Interviewing

Trauma-Informed Care

Public benefits navigation

Client advocacy

Educación

Bachelor's in Social Work or related field

Associate's degree with 3+ years client-facing experience

Descripción del empleo

Women In Need (Win) in New York is seeking a dedicated Case Manager to support families in Transitional Housing. You will conduct assessments, develop ILPs, coordinate services, and advocate for clients to achieve housing stability and self-sufficiency.

You will hold a bachelor’s degree in social work or a related field (or an Associate’s with substantial experience) and possess strong skills in trauma-informed care, Motivational Interviewing, and benefits navigation. Equal Opportunity Employer.