Housing Stability Case Manager - Empower Families

Family Promise of Spokane; Washington (District of Columbia); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health/dental/vision insurance

Paid vacation and sick leave

Bilingual differential

Flexible shifts

Training and growth

Job summary

Family Promise of Spokane is seeking a Keep Housing Case Manager to support families in maintaining housing and building skills for long-term stability. You will conduct home visits, coordinate resources, and document progress for program reporting.

You’ll collaborate with a multidisciplinary team, maintain case notes, and engage with landlords to ensure housing stability while guiding families on budgeting and tenant rights.

Qualifications

• Bachelor’s degree in social work or a related field or equivalent experience.
• 1+ year of experience in case management, housing services, or family support (2+ years preferred).
• Strong boundaries, sound judgment in a crisis, and emotional resilience.
• Comfort with computers and detailed documentation.
• Valid Washington driver’s license and an insurable driving record (you’ll drive during shifts).
• Ability to pass an annual background check.

Responsibilities

• Support a caseload of families with housing stability, goal-setting, and resource referrals.
• Meet with families in their homes and in the community, at least monthly.
• Build strong relationships with landlords and property managers.
• Coach families on tenant rights, budgeting, and keeping their housing.
• Connect families to employment, education, mental health, and other resources.
• Keep timely, objective case notes and accurate data for program reporting.
• Work as part of a shared case management team.

Skills

Boundaries

Crisis judgment

Emotional resilience

Computer skills

Documentation

Driving

Background check clearance

Education

Bachelor’s degree in social work or related field

Tools

Driver’s license

Job description

Family Promise of Spokane is seeking a Keep Housing Case Manager to support families in maintaining housing and building skills for long-term stability. You will conduct home visits, coordinate resources, and document progress for program reporting.

You’ll collaborate with a multidisciplinary team, maintain case notes, and engage with landlords to ensure housing stability while guiding families on budgeting and tenant rights.