Housing Stability Case Manager

Family Promise of Hawaii; Honolulu (HI); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

25 paid sick and vacation days and 13

3% employer 401(k) contribution

Paid family and medical leave

Monthly cell phone stipend and mileage

Professional development and training

Job summary

Family Promise of Hawaiʻi, a nonprofit in Hawaiʻi, seeks a Case Manager to help families transition from homelessness to permanent housing using housing-first, trauma-informed approaches.

The role covers intake, housing support, referrals, administration, and ongoing advocacy. Qualifications include a 4-year degree in human services and relevant experience; a driver’s license is required.

Qualifications

• 4-year degree in human services field or equivalent experience.
• Prior professional experience in the human services field.
• Self-motivated and passionate about the mission of Family Promise of Hawaiʻi.
• Empathetic and able to empower families’ choices.
• Detail-oriented with solid communication and presentation skills.
• Team player who works well with a variety of personalities.
• Able to accept feedback and adaptable to change.
• Flexible with work schedule.
• Valid driver’s license and reliable transportation.
• Preferred: fluent in another language, particularly Pacific Islander languages.
• Preferred: 4-year degree or master’s degree in social work.

Responsibilities

• Intake: Receive referrals and lead intake interviews; assess eligibility and provide orientations.
• Housing and Economic Support: Create housing stability plans and assist with employment prospects.
• Resources and Referrals: Connect families with childcare, counseling, and budgeting resources.
• Administration: Maintain case files and input data into databases; participate in on‑call system.
• Additional responsibilities as needed.

Skills

Empathetic

Detail-oriented

Communication skills

Team player

Flexible

Valid driver’s license

Education

4-year degree in human services

Job description

Family Promise of Hawaiʻi, a nonprofit in Hawaiʻi, seeks a Case Manager to help families transition from homelessness to permanent housing using housing-first, trauma-informed approaches.

The role covers intake, housing support, referrals, administration, and ongoing advocacy. Qualifications include a 4-year degree in human services and relevant experience; a driver’s license is required.