Housing Stability Case Manager

Socket.dev; Pasadena (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

Union Station Homeless Services is seeking a Care Coordinator to manage housing-focused case management for families in interim housing and motel voucher programs. You will enroll referrals, build Housing and Services Plans, coordinate lease ups, connect families with essential services, and document progress in HMIS.

The role emphasizes Housing First principles and trauma-informed practices. The position requires strong collaboration with landlords, navigating barriers, and supporting families

Qualifications

• Bachelor's degree in Social Work or related field.
• Minimum of two years of experience in a related human services field.
• Bi-lingual English/Spanish preferred.

Responsibilities

• Manages a caseload of 20-25 households matched to housing programs.
• Rapidly enrolls referrals and creates Housing and Services Plans (HSP).
• Coordinates with families to support lease up and unit verification.
• Connects participants to housing, health, and employment resources.
• Provides trauma-informed services aligned with Housing First and Harm Reduction.
• Maintains accurate HMIS documentation and client progress notes.
• Transports participants to appointments and conducts community visits.
• Participates in supervision, meetings, and timely voucher administration.
• Advocates for participants with landlords and facilitates resource access.

Skills

Crisis housing resources knowledge

Housing First familiarity

Trauma-informed care

Communication skills

Spanish language ability

Education

Bachelor's degree in Social Work or related field

Job description

Union Station Homeless Services is seeking a Care Coordinator to manage housing-focused case management for families in interim housing and motel voucher programs. You will enroll referrals, build Housing and Services Plans, coordinate lease ups, connect families with essential services, and document progress in HMIS.

The role emphasizes Housing First principles and trauma-informed practices. The position requires strong collaboration with landlords, navigating barriers, and supporting families