Housing Stability Case Manager

Damien Center; Indianapolis (IN); Hybrid; USD 27,000 - 39,000; Full time

Benefits offered by this job

PTO (150 hours first year)

Health insurance

Dental & Vision

HDHP

401k with 5% match

Tuition assistance

Paid holidays

EAP

Life Insurance

Job summary

Damien Center in Indianapolis is seeking a Housing Program Manager to lead comprehensive case management for individuals and families facing housing instability. The role focuses on client-centered support, collaboration with partners, and advancing long-term housing stability.

You will conduct assessments, develop service plans, assist with housing applications, coordinate resources, and ensure compliance with funding and regulatory requirements.

Qualifications

• High School Diploma/GED required.
• Bachelor’s degree in social work, psychology, human services, or related field preferred.
• Bilingual in Spanish/English preferred, but not required.

Responsibilities

• Maintain an active caseload of individuals and families experiencing housing insecurity.
• Conduct comprehensive assessments of clients’ situations, including safety risks, housing needs, and support systems.
• Develop and implement individualized service plans in collaboration with clients, focusing on long-term stability goals.
• Assist clients in locating affordable, equitable, low barrier housing opportunities.
• Conduct regular home visits and wellness checks to monitor housing stability and safety.
• Provide guidance and support to clients in navigating the housing application process, including completing documentation and addressing barriers to housing.
• Offer eviction prevention support including lease education, conflict resolution, and landlord mediation.
• Connect clients with internal and community resources and supportive services, such as legal assistance, counseling, childcare, employment assistance, and mainstream benefits.
• Collaborate with clients to develop personalized safety plans that address their immediate safety concerns and minimize the risk of future harm.
• Support skill-building in budgeting, life skills, and daily living.
• Advocate on behalf of clients to access resources, navigate systems, and ensure continuity of care.
• Maintain accurate and confidential client records, documenting all interactions, assessments, service plans, and progress toward self-determined goals.
• Compile up to date statistical data as required by funding sources, regulatory agencies, and organizational policies.
• Attending departmental and organizational training for professional growth opportunities.
• Perform housing inspections and HUD required documentation such as habitability and rent reasonableness.
• Complete check requests for approved expenses.
• Attending all required organizational and community-based meetings.
• Other duties assigned as needed.

Skills

Organizational skills

Communication skills

Interpersonal skills

Time management

Documentation

Education

Bachelor’s degree in Social Work/related field

Tools

Microsoft Windows

MS Office

CRM software

Job description

Damien Center in Indianapolis is seeking a Housing Program Manager to lead comprehensive case management for individuals and families facing housing instability. The role focuses on client-centered support, collaboration with partners, and advancing long-term housing stability.

You will conduct assessments, develop service plans, assist with housing applications, coordinate resources, and ensure compliance with funding and regulatory requirements.