Housing Solutions Navigator for Families

The Salvation Army North & Central Illinois Division; Madison (WI); On-site; USD 48,000 - 64,000; Full time

Job summary

The Salvation Army North & Central Illinois Division in Madison, WI seeks a Housing Services Case Manager to engage directly with families experiencing homelessness, conducting needs assessments and developing individualized service plans.

You will coordinate shelter diversion, financial assistance, and referrals, track outcomes, and advocate for clients while partnering with landlords and community agencies.

Qualifications

• Bachelor's degree in social work, human services, psychology, sociology, or criminal justice.
• Three years social work experience. Management experience helpful.

Responsibilities

• Engages directly with families to assess housing needs and develop individualized service plans.
• Accesses and coordinates services and financial assistance to resolve housing crises.
• Collects and tracks service utilization data and outcomes.
• Provides referrals and follow-up support to families experiencing homelessness.
• Acts as liaison between families, landlords, and community agencies.

Skills

Social work

Communication

Advocacy

Education

Bachelor's in social work or related field

Job description

The Salvation Army North & Central Illinois Division in Madison, WI seeks a Housing Services Case Manager to engage directly with families experiencing homelessness, conducting needs assessments and developing individualized service plans.

You will coordinate shelter diversion, financial assistance, and referrals, track outcomes, and advocate for clients while partnering with landlords and community agencies.