Housing Services Supervisor: Emergency Shelter & Casework

Community Housing Innovations, Inc.; Commack (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Paid time off

2 personal days awarded annually

Health insurance

Dental and vision plans

Flexible spending account

AFLAC supplemental insurance

Voluntary plans

Dependent Care Spending Account

401(k) retirement plan

Life insurance

Employee Assistance Program

Monthly trainings and career dev plans

Job summary

Community Housing Innovations, Inc. (CHI) in Commack, NY is seeking a Senior Case Manager to supervise Case Managers and oversee social work services in an emergency housing setting.

You will ensure quality housing services, compliance with funding guidelines, and staff performance through ongoing supervision and training. Under the direction of the Program Manager, you will lead an interdisciplinary team, coordinate reporting, and support staff growth while on-call as needed.

Qualifications

• BSW required; MSW preferred.
• 2-5 years’ management experience preferred.
• Valid driver’s license.
• Excellent verbal and written communication; English required; bi-lingual Spanish a plus.
• Computer skills: MS Windows, MS Office, internet; Foothold Awards System a plus.
• Basic math skills.
• Physical ability to tour properties, walk distances, climb stairs.
• Ability to prioritize and make decisions/judgment calls.
• Ability to work independently or as part of a team; highly organized; meet deadlines; multitask; flexible; attention to detail; even-tempered; negotiation skills.

Responsibilities

• Provide crisis intervention as appropriate.
• Support direct case management duties as needed.
• Provide regular supervision for Case Managers.
• Conduct 1 to 1 meetings with team; update performance goals, notes, and feedback in Paycom weekly/bi-weekly.
• Ensure program is compliant with guidelines (CHI, OTDA, Suffolk County DSS).
• Promote sound social work practices through supervision including case consultations and file reviews.
• Ensure timely submission of internal and external reports (housing logs, client contact sheets, etc.).
• Inform Program Manager of deficiencies requiring training.
• Act as liaison with agencies referring eligible clients.
• Adhere to proper use of company resources.
• Act as role model to Case Management staff; provide staff with ongoing training and growth opportunities.
• Participate in hiring, initial and annual evaluations, and disciplinary measures.
• Oversee coverage and payroll procedures; provide on-call coverage.

Skills

Communication

Bi-lingual Spanish

Teamwork

Time management

Attention to detail

Negotiation

Organization

Independent worker

Education

BSW

MSW (preferred)

Tools

Foothold Awards System

MS Windows

MS Office

Job description

Community Housing Innovations, Inc. (CHI) in Commack, NY is seeking a Senior Case Manager to supervise Case Managers and oversee social work services in an emergency housing setting.

You will ensure quality housing services, compliance with funding guidelines, and staff performance through ongoing supervision and training. Under the direction of the Program Manager, you will lead an interdisciplinary team, coordinate reporting, and support staff growth while on-call as needed.