Housing Navigator: Pathway to Stable Housing & Support

WESTCARE CALIFORNIA INC; Fresno (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

WestCare California Inc seeks a Housing Navigator to identify and engage homeless individuals and families, building rapport and guiding them from street or shelter to interim housing and eventually permanent housing. You will coordinate with FMCoc partners, track client progress, and advocate for access to health, mental health, and income resources.

The role requires strong communication, documentation, and multi-tasking skills, a valid driver’s license, and the ability to work in a team

Qualifications

• Two years of case management experience.
• Two-year degree preferred; HS diploma required.
• Excellent communication and documentation skills.
• Valid driver’s license.
• Ability to de-escalate in field and work in a team.
• Willingness to meet background and safety requirements.
• CPR/First Aid certification and TB test as required.

Responsibilities

• Case manage a large caseload (up to 30 clients).
• Identify and build rapport with homeless individuals and families.
• Assist clients in obtaining housing and linking to services.
• Provide transportation and referrals to needed resources.
• Attend FMCoc trainings and participate in case conferencing.
• Provide weekly updates to the Master by Name List and maintain records.
• Engage clients with linguistically appropriate communication.

Skills

Communication

Computer skills

Documentation

Multi-tasking

Teamwork

Confidentiality

Calm under pressure

Research knowledge

Time management

Empathy

Professional appearance

Driver's license

Background check

CPR/First Aid/TB test

Education

Two-year college degree in related field

High School diploma or equivalent

Job description

WestCare California Inc seeks a Housing Navigator to identify and engage homeless individuals and families, building rapport and guiding them from street or shelter to interim housing and eventually permanent housing. You will coordinate with FMCoc partners, track client progress, and advocate for access to health, mental health, and income resources.

The role requires strong communication, documentation, and multi-tasking skills, a valid driver’s license, and the ability to work in a team