Housing Navigator & Case Manager (Hybrid, NYC)

Urban Pathways, Inc.; City of Niagara Falls (NY); Hybrid; USD 50,000 - 67,000; Full time

Benefits offered by this job

Healthcare Coverage

Retirement Savings

Paid Time Off

Professional Development

Flexible Work Arrangements

Wellness Programs

Employee Assistance Program

Employee Recognition

Job summary

Urban Pathways is hiring a Housing Specialist in New York, NY, to support permanent housing placement and intensive case management for diverse clients. The role emphasizes cross-cultural service delivery and collaboration with housing providers, agencies, and landlords.

The position requires a Bachelor’s degree (Master’s preferred) and clinical counseling experience. A flexible, client-centered approach and ability to navigate NYC housing programs are essential for success.

Qualifications

• Bachelor’s degree required.
• Master’s degree preferred.
• Two years of clinical counseling experience preferred.
• Experience with NYC housing subsidies and programs required.
• Experience with homelessness, serious mental illness, substance use disorder, and justice system involvement preferred.
• Proficiency in Google Suite & Microsoft 365, Videoconference, and technical online skills.
• Strong written and verbal communication skills.
• Foreign language skills a plus.
• Proactive person-centered approach.
• Experience working with diverse communities.

Responsibilities

• Assist clients to achieve permanent housing placement and document outcomes.
• Provide and document clinical case management services per regulations and funding agency policies.
• Maintain housing tracking, documentation, and monthly placement reports.
• Develop service plans and referrals to promote client self-sufficiency.
• Engage landlords and housing providers to secure housing opportunities.
• Conduct field work including home visits and outreach as needed.
• Facilitate client groups and staff trainings when required.

Skills

Communication skills

Counseling

Cross-cultural awareness

Resourcefulness

Public transportation

Education

Bachelor’s degree

Master’s degree preferred

Tools

Google Suite

Microsoft 365

Video conferencing

Job description

Urban Pathways is hiring a Housing Specialist in New York, NY, to support permanent housing placement and intensive case management for diverse clients. The role emphasizes cross-cultural service delivery and collaboration with housing providers, agencies, and landlords.

The position requires a Bachelor’s degree (Master’s preferred) and clinical counseling experience. A flexible, client-centered approach and ability to navigate NYC housing programs are essential for success.