Housing Navigator & Client Advocate

Bowery Residents' Committee; New York (NY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

403(b) pension

Tuition assistance

FSAs

Job summary

Bowery Residents' Committee in New York, NY, is seeking a dedicated case manager to oversee an assigned caseload, meet clients regularly, and ensure completeness of all clinical files and reports. The role includes off-site client visits, housing-related duties, and coordination with clinical teams to support recovery and independent living.

The position emphasizes experience with homeless services, entitlements, and housing applications, with strong writing and communication skills.

Qualifications

• Significant experience working with the homeless and formerly incarcerated.
• Experience with entitlements, housing applications, and housing interviews.
• Strong writing and oral communication skills.
• BA preferred; HS Diploma/GED required.

Responsibilities

• Meet with clients regularly to manage assigned caseload and maintain clinical files.
• Make weekly visits to client rooms located off site, drop off reminders, and inspect rooms.
• Support clients through Motivational Interviewing and Harm Reduction strategies.
• Assist clients with entitlements, housing applications, interviews, and appointments.
• Build daily living skills to promote independent living.
• Coordinate with clinical staff across programs; provide emergency first aid/CPR when needed.

Skills

Writing skills

Oral communication

Computer literacy

CPR training

Ability to work under pressure

Interpersonal skills

Empathy

Education

BA preferred

HS Diploma/GED required

Job description

Bowery Residents' Committee in New York, NY, is seeking a dedicated case manager to oversee an assigned caseload, meet clients regularly, and ensure completeness of all clinical files and reports. The role includes off-site client visits, housing-related duties, and coordination with clinical teams to support recovery and independent living.

The position emphasizes experience with homeless services, entitlements, and housing applications, with strong writing and communication skills.