Housing First Case Manager II – Family Support & Outreach

Catholic Charities; Des Moines (IA); Presencial; USD 43.000 - 45.000; Jornada completa

Descripción de la vacante

HomeRise is hiring a full-time Case Manager to provide case management services to residents in scattered-site permanent supportive housing on Treasure Island, San Francisco. You will support families facing homelessness with housing retention, referrals, and crisis interventions, guided by harm reduction and Housing First principles.

The role requires a high school diploma (BA/BS preferred), bilingual Spanish preferred, and experience in social services.

Formación

• High School diploma or GED required; BA/BS strongly preferred.
• Bilingual Spanish strongly preferred.
• Two years of experience in the provision of social services or equivalent experience.
• Demonstrated ability to work with homeless or formerly homeless individuals and those struggling with substance use and mental health issues and disabilities.
• Ability to work collaboratively with referring providers in San Francisco.
• Experience in crisis intervention, conflict resolution, and counseling.
• Experience in organizing groups, group facilitation and group development.
• Demonstrated commitment to helping break the cycle of homelessness and poverty, and to empower formerly homeless people by involving them in all aspects of HomeRise.
• Strong commitment to social justice advocacy.
• Administrative and computer skills (MS Word, Excel)

Responsabilidades

• Provide housing/program retention services
• Provide case management services with a 1:25 case ratio
• Create and track service plans
• Assist with activities for community building and empowerment
• Provide services using harm reduction principles
• Conduct intakes and ensure that appropriate follow-up and/or referrals are complete and documented
• Provide ongoing creative outreach and engagement for supportive counseling, referral, and involvement in building and community events
• Provide crisis intervention, conflict resolution and de-escalation services
• Assist residents in preparation for unit inspections and/or annual re-certifications
• Participate in team meetings, staff meetings, department meetings and organizational work groups
• Accompany residents to community-based appointments
• Assist the Resident Services Team Lead with the development and facilitation of groups and community-building activities as needed
• Provide back-up coverage for other Services staff
• Other duties as assigned

Conocimientos

Bilingual Spanish

Crisis intervention

Group facilitation

Advocacy

Cultural competency

Educación

High School diploma or GED

BA/BS strongly preferred

Social work degree helpful

Herramientas

MS Word

Excel

Descripción del empleo

HomeRise is hiring a full-time Case Manager to provide case management services to residents in scattered-site permanent supportive housing on Treasure Island, San Francisco. You will support families facing homelessness with housing retention, referrals, and crisis interventions, guided by harm reduction and Housing First principles.

The role requires a high school diploma (BA/BS preferred), bilingual Spanish preferred, and experience in social services.