Housing First Case Manager

Tri-County Community Action Agency Inc.; South Boston (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Bi-weekly Pay

Health, Dental and Vision Insurance

Life and AD&D Insurance

Disability Insurance

Paid Vacation Time

Paid Holidays

401K Plan

401K Plan Matching up to 6%

Job summary

Tri-County Community Action Agency, Inc. is seeking personnel to support homeless individuals and families in Southside Virginia. The role focuses on intake, eligibility determination, and connecting clients to housing-first solutions and community supports.

Responsibilities include assessing needs, coordinating referrals, and maintaining records. The position emphasizes advocacy, empowerment, and helping clients achieve sustainable housing outcomes.

Qualifications

• High level of professionalism and empathy toward clients.
• Proficient use of computers and internet for client data.
• Valid driver's license or driving record.
• Knowledge of housing first approach and permanent housing goals.
• Experience with outreach, interviewing, assessment and referrals.
• Ability to advocate for homeless individuals and families.

Responsibilities

• Conduct intake and screening of homeless clients seeking shelter.
• Determine program eligibility and appropriate referrals.
• Identify community resources for rapid access to permanent housing.
• Provide information, diversion, referrals and shelter as needed.
• Maintain program records (case notes, HMIS, CAP60, etc.).
• Apply Voluntary Services model to all clients served.

Skills

Professional demeanor

Computer literacy

Driver's license

Housing first knowledge

Outreach & interviewing

Advocacy for homeless

Tools

HMIS

CAP60

Job description

Tri-County Community Action Agency, Inc. is seeking personnel to support homeless individuals and families in Southside Virginia. The role focuses on intake, eligibility determination, and connecting clients to housing-first solutions and community supports.

Responsibilities include assessing needs, coordinating referrals, and maintaining records. The position emphasizes advocacy, empowerment, and helping clients achieve sustainable housing outcomes.