Housing Case Manager

Tri-County Community Action Agency Inc.; South Boston (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Bi-weekly Pay

Health, Dental and Vision Insurance

Life and AD&D Insurance

Disability Insurance

Paid Vacation Time

Paid Holidays

401K Plan

401K Plan Matching up to 6%

Job summary

Tri-County Community Action Agency, Inc. is seeking personnel to support homeless individuals and families in Southside Virginia. The role focuses on intake, eligibility determination, and connecting clients to housing-first solutions and community supports.

Responsibilities include assessing needs, coordinating referrals, and maintaining records. The position emphasizes advocacy, empowerment, and helping clients achieve sustainable housing outcomes.

Qualifications

• High level of professionalism and empathy toward clients.
• Proficient use of computers and internet for client data.
• Valid driver's license or driving record.
• Knowledge of housing first approach and permanent housing goals.
• Experience with outreach, interviewing, assessment and referrals.
• Ability to advocate for homeless individuals and families.

Responsibilities

• Conduct intake and screening of homeless clients seeking shelter.
• Determine program eligibility and appropriate referrals.
• Identify community resources for rapid access to permanent housing.
• Provide information, diversion, referrals and shelter as needed.
• Maintain program records (case notes, HMIS, CAP60, etc.).
• Apply Voluntary Services model to all clients served.

Skills

Professional demeanor

Computer literacy

Driver's license

Housing first knowledge

Outreach & interviewing

Advocacy for homeless

Tools

HMIS

CAP60

Job description

Who We Are

Tri-County Community Action Agency, Inc. (TCCAA) is a non-profit 501(c)(3) organization dedicated for over 50 years to making a positive difference in the lives of those experiencing hardships. The agency consists of multiple programs that are created to empower people in Halifax, Charlotte and Mecklenburg Counties of Southside Virginia. Through collaborative efforts, engaged staff and partnerships, Tri-County is able to further our mission to eliminate the violence of poverty through advocacy, empowerment and self-sufficiency.

Starting Pay

$16 - $18 an hour

Who We Are

Tri-County Community Action Agency, Inc. (TCCAA) is a non-profit 501(c)(3) organization dedicated for over 50 years to making a positive difference in the lives of those experiencing hardships. The agency consists of multiple programs that are created to empower people in Halifax, Charlotte and Mecklenburg Counties of Southside Virginia. Through collaborative efforts, engaged staff and partnerships, Tri-County is able to further our mission to eliminate the violence of poverty through advocacy, empowerment and self-sufficiency.

What We Are Looking For

• Working with homeless individuals/families and housing them as soon as possible and to provide a connection to community based supports that assist with sustainability.
• Meet monthly goals; exercising good judgment; decision making that best utilizes Agency resources to benefit clients.
• Coordination with a wide range of service organizations that promote self-sufficiency goals, community enhancement, and overall empowerment principles.

What You Will Do

• Intake process - Screening homeless clients seeking shelter using housing first assistance approach (assessments and intake applications).
• Determining program eligibility (prevention, diversion, referrals, etc.).
• Identifying the appropriate community resources that will assist with access and sustaining permanent rental housing as quickly as possible.
• Providing information, diversion, referral services and/or shelter.
• Program record-keeping (case notes, HMIS, CAP60, etc.).
• Use the Voluntary Services model for all clients seeking services.

What You Will Need

• High level of professionalism.
• Thorough knowledge of computer systems and use of the Internet in accessing client data and conducting client-related research.
• Valid driver's record.
• Knowledge of the housing first approach and emphasize stable, permanent housing as a primary strategy for ending homelessness.
• Knowledge of outreach methods, interviewing skills, assessment techniques, and provision of emergency services and referrals.
• Knowledge of a broad range of social service and or administrative aptitude.
• Must be able to demonstrate knowledge and commitment to advocate for homeless individuals/ families as well as possess a thorough understanding and empathy for all persons in need.

What We Offer

• Bi-weekly Pay
• Health, Dental and Vision Insurance
• Company Paid Life and Accidental Death Insurance
• Short-term and Long-Term Disability Insurance
• Paid Vacation TimePaid Sick Time
• Paid Holidays
• 401K Plan
• 401K Plan Matching up to 6%