Housing-First Case Coordinator (Seasonal/Overflow)

MCCH; Rockville (MD); Ibrido; USD 25.000 - 30.000; Part-time

Descrizione del lavoro

MCCH seeks a Season Case Coordinator to manage overflow clients in housing-first, trauma-informed care. You will use motivational interviewing to move clients toward permanent housing and coordinate with Clinical Director and Operations to ensure effective program delivery.

The role involves maintaining active caseloads, conducting psychosocial assessments, referrals to health and housing services, and documenting in HMIS. Strong communication and cross-cultural skills are essential.

Competenze

• Bachelor's degree in social/human or family services required; combination acceptable with qualifications.
• One year of hands-on experience in social/human services with diverse populations.
• Excellent communication and interpersonal skills; fluent in writing and speaking English.
• Solid employer outreach, vocational counseling and/or job training experience.
• Excellent writing, referral, and community collaboration skills.
• Good organization in documentation, service planning and follow-up.
• Adept in cross-cultural work and with limited English proficiency.
• Bilingual in one or more languages preferred.
• Proficient in Microsoft Office and online benefits platforms.
• Knowledge of Housing First, Harm-Reduction, and Trauma-Informed Care and their service delivery.

Mansioni

• Maintain an active caseload of overflow clients needing housing-focused case management.
• Assess client needs and assist in implementing service plans.
• Assist clients moving to permanent housing using the rapid move-out model; aim for 30 days when possible.
• Provide referrals to health, vocational, education, and substance use programs, and housing options.
• Arrange transportation for appointments as needed.
• Complete HMIS data and psychosocial assessments (Acuity VI-SPDAT) and maintain client paperwork.
• Assess crisis situations and develop interventions to resolve conflicts.
• Collaborate with Clinical Director, Lead Case Manager, and Operations Team.
• Maintain client charts and monitor progress toward permanent housing.
• Identify alternative housing options using creative problem-solving.
• Meet with clients at least weekly and document case notes in HMIS.
• Attend clinical and staff meetings and trainings; coordinate with on-site providers.
• Build and maintain relationships with other service providers.

Conoscenze

Communication

Interpersonal skills

English fluency

Writing

Organization

Cross-cultural readiness

Bilingual preferred

Advocacy for homeless population

Microsoft Office

Social/human services experience

Housing First knowledge

Harm-Reduction knowledge

Trauma-Informed Care knowledge

Formazione

Bachelor's degree in social/human or family services

High School Diploma with qualifications acceptable

Strumenti

HMIS

Descrizione del lavoro

MCCH seeks a Season Case Coordinator to manage overflow clients in housing-first, trauma-informed care. You will use motivational interviewing to move clients toward permanent housing and coordinate with Clinical Director and Operations to ensure effective program delivery.

The role involves maintaining active caseloads, conducting psychosocial assessments, referrals to health and housing services, and documenting in HMIS. Strong communication and cross-cultural skills are essential.