Housing Case Manager – HCV Recertification Specialist (Hybrid)

Apploi; Towson (MD); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Weekly pay

Remote work option after orientation

Benefits package

Job summary

Apploi in Towson, MD seeks a detail-oriented Housing Case Manager to assist with HCV/Section 8 recertifications and HAP processing. The role focuses on verifying eligibility, calculating housing benefits, and ensuring timely annual recertifications.

The position is onsite initially with potential remote work after orientation and training, and may extend beyond year-end due to caseloads. The role requires reviewing documents, maintaining case notes, and meeting deadlines while supporting a vital

Qualifications

• Previous experience in housing assistance, HCV/Section 8 programs, eligibility determination, case management, or a related administrative role preferred.
• Familiarity with HUD regulations, HCV recertifications, or HAP calculations is a plus.
• Strong attention to detail and ability to review financial and eligibility documentation.
• Comfortable performing calculations and working with computerized case management systems.
• Strong organizational, data entry, and documentation skills.

Responsibilities

• Process annual HCV/Section 8 recertifications in accordance with established guidelines and procedures.
• Review participant documentation, including household composition, income, assets, deductions, expenses, and rental information.
• Verify eligibility information and identify missing or inconsistent documentation.
• Calculate tenant rent obligations, subsidy amounts, and Housing Assistance Payment (HAP) adjustments.
• Enter and update participant information in the designated housing management system.
• Maintain accurate case notes and supporting documentation.
• Scan, upload, and organize completed case files.
• Prepare participant letters, notices, and other required correspondence.
• Review completed files for accuracy and compliance before submission.
• Identify discrepancies and escalation cases requiring additional review.
• Track assigned caseloads, meet processing deadlines, and assist with backlog reduction.
• Provide weekly production updates and case-processing reports to management.

Skills

Housing assistance

Eligibility determination

Case management

Attention to detail

Job description

Apploi in Towson, MD seeks a detail-oriented Housing Case Manager to assist with HCV/Section 8 recertifications and HAP processing. The role focuses on verifying eligibility, calculating housing benefits, and ensuring timely annual recertifications.

The position is onsite initially with potential remote work after orientation and training, and may extend beyond year-end due to caseloads. The role requires reviewing documents, maintaining case notes, and meeting deadlines while supporting a vital