Housing Mobility Supervisor — Lead HCV Team & Compliance

Automatic Data Processing, Inc.; Baltimore (MD); On-site; USD 63,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Flexible time off

Benefits package (medical, dental, etc

403B contribution match

Bonuses throughout the year

Job summary

Baltimore Regional Housing Partnership (BRHP) seeks a Housing Mobility Supervisor to determine and document applicant eligibility, income, and rent for the HCV program, ensuring adherence to HUD regulations and BRHP policies. The role involves supervising staff, coordinating leasing and recertifications, and managing workflow within the HCV Department in the Baltimore area.

Requires a Bachelor’s degree, HCV program certification, and at least three years of supervisory experience; in-person work

Qualifications

• Bachelor’s degree in Public Administration, Social Science, Business Administration, or closely related field
• Two years of prior experience working with a Housing Choice Voucher program or other affordable housing program
• Housing Choice Voucher program certification
• Three years supervisory experience

Responsibilities

• Manage program compliance initiatives in accordance with HUD regulations and BRHP’s Administrative Plan
• Provide compliance oversight, implement changes and delegate assignments
• Oversee HCV functions from determining program eligibility, leasing, moves, recertifications, interims, inspections and ending participation/terminations
• Supervise, encourage and motivate up to 7 direct reports
• Coordinate, supervise and manage the work of staff and direct reports
• Review and approve staff timesheets
• Document actions taken to address staff performance deficiencies
• Conduct weekly team meetings and identify professional development opportunities for staff
• Review and approve requests for reasonable accommodations in accordance with HUD regulations
• Document departmental policies and procedures to ensure consistent implementation
• Maintain accurate and complete electronic applicant/participant files and safeguard all sensitive documents in locked filing system in accordance with the Federal Privacy Act
• Review financial approvals for manual and adjusted payments to property partners
• Provide excellent customer service and resolve concerns between participants, property partners, co-workers, vendors and other stakeholders
• Perform other duties as assigned

Skills

Staff supervision

Customer service

Analytical skills

Time management

Communication skills

Education

Bachelor’s degree in Public Administration / Social Science / Business Administration

Housing Choice Voucher program certification

Tools

Visual Homes

Yardi

Job description

Baltimore Regional Housing Partnership (BRHP) seeks a Housing Mobility Supervisor to determine and document applicant eligibility, income, and rent for the HCV program, ensuring adherence to HUD regulations and BRHP policies. The role involves supervising staff, coordinating leasing and recertifications, and managing workflow within the HCV Department in the Baltimore area.

Requires a Bachelor’s degree, HCV program certification, and at least three years of supervisory experience; in-person work