Housing Case Manager - OrderID: 5342

Apploi; Towson (MD); Presencial; USD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Remote work option after orientation

Benefits package

Descripción de la vacante

Apploi in Towson, MD seeks a detail-oriented Housing Case Manager to assist with HCV/Section 8 recertifications and HAP processing. The role focuses on verifying eligibility, calculating housing benefits, and ensuring timely annual recertifications.

The position is onsite initially with potential remote work after orientation and training, and may extend beyond year-end due to caseloads. The role requires reviewing documents, maintaining case notes, and meeting deadlines while supporting a vital

Formación

• Previous experience in housing assistance, HCV/Section 8 programs, eligibility determination, case management, or a related administrative role preferred.
• Familiarity with HUD regulations, HCV recertifications, or HAP calculations is a plus.
• Strong attention to detail and ability to review financial and eligibility documentation.
• Comfortable performing calculations and working with computerized case management systems.
• Strong organizational, data entry, and documentation skills.

Responsabilidades

• Process annual HCV/Section 8 recertifications in accordance with established guidelines and procedures.
• Review participant documentation, including household composition, income, assets, deductions, expenses, and rental information.
• Verify eligibility information and identify missing or inconsistent documentation.
• Calculate tenant rent obligations, subsidy amounts, and Housing Assistance Payment (HAP) adjustments.
• Enter and update participant information in the designated housing management system.
• Maintain accurate case notes and supporting documentation.
• Scan, upload, and organize completed case files.
• Prepare participant letters, notices, and other required correspondence.
• Review completed files for accuracy and compliance before submission.
• Identify discrepancies and escalation cases requiring additional review.
• Track assigned caseloads, meet processing deadlines, and assist with backlog reduction.
• Provide weekly production updates and case-processing reports to management.

Conocimientos

Housing assistance

Eligibility determination

Case management

Attention to detail

Descripción del empleo

Housing Case Manager – HCV Recertification Specialist

Job Summary

We are seeking detail-oriented Housing Case Managers to assist with a new housing assistance program supporting Housing Choice Voucher (HCV/Section 8) recertifications and Housing Assistance Payment (HAP) processing. This position will focus on reviewing participant files, verifying eligibility information, calculating housing assistance benefits, and ensuring annual recertifications are completed accurately and on time. The position is initially onsite in Towson, MD, with the potential opportunity to work from home after completing the initial orientation and training period.

This assignment is expected to continue through at least the end of the year, with the possibility of an extension due to a large backlog of cases.

Key Responsibilities

• Process annual HCV/Section 8 recertifications in accordance with established guidelines and procedures.
• Review participant documentation, including household composition, income, assets, deductions, expenses, and rental information.
• Verify eligibility information and identify missing or inconsistent documentation.
• Calculate tenant rent obligations, subsidy amounts, and Housing Assistance Payment (HAP) adjustments.
• Enter and update participant information in the designated housing management system.
• Maintain accurate case notes and supporting documentation.
• Scan, upload, and organize completed case files.
• Prepare participant letters, notices, and other required correspondence.
• Review completed files for accuracy and compliance before submission.
• Identify discrepancies and escalation cases requiring additional review.
• Track assigned caseloads, meet processing deadlines, and assist with backlog reduction.
• Provide weekly production updates and case-processing reports to management.

Qualifications

• Previous experience in housing assistance, HCV/Section 8 programs, eligibility determination, case management, or a related administrative role preferred.
• Familiarity with HUD regulations, HCV recertifications, or HAP calculations is a plus.
• Strong attention to detail and ability to review financial and eligibility documentation.
• Comfortable performing calculations and working with computerized case management systems.
• Strong organizational, data entry, and documentation skills.
• Ability to manage multiple cases while meeting established deadlines.
• Good written and verbal communication skills.

Position Highlights

• $25.00 per hour
• Full-time, weekday day shift
• No evenings or weekends anticipated
• Potential work-from-home opportunity following initial onsite orientation and training
• Assignment expected to last through at least the end of the year, with possible extension
• Opportunity to support an important housing assistance program serving individuals and families in the Baltimore area

In addition to working with the most highly respected clients in the health care field, you can expect:

• Highly competitive and weekly pay.
• Personal and online Career Advisement and Development

Benefits:
We offer eligible employees competitive pay and access to a range of benefits and support programs based on assignment type, schedule, length of employment, and eligibility requirements, including medical, dental, vision, prescription coverage, short-term disability, 401(k), employee assistance, childcare assistance, discounts, paid holidays, and longevity bonuses. Depending on the benefit, cost may be paid by the Company, the employee, or shared between both.

EOE:
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.