Housing Mobility & Rental Assistance Specialist

Baltimore Regional Housing Partnership; Baltimore (MD); Hybrid; USD 58,000 - 60,000; Full time

Job summary

The Baltimore Regional Housing Partnership (BRHP) seeks a Housing Mobility Rental Assistance Associate to manage the Housing Choice Voucher (HCV) program for residents in Baltimore City and surrounding counties. This role requires documenting eligibility, income, and rent in BRHP systems and ensuring compliance with HUD guidelines.

You will determine program eligibility, issue vouchers, calculate tenant rent, and educate participants on program requirements while maintaining accurate case files

Qualifications

• Associate degree in Social Policy, Public Administration, Social Sciences or a closely related field & 4 years of work experience in the related field
• Bachelor’s degree in Social Policy, Public Administration, Social Sciences or a closely related field & 2 years of work experience in the related field
• 5-8 years of experience working with the public in a housing program, social service program, or related field

Responsibilities

• Manage an assigned caseload of HCV participants through maintaining accurate and complete applicant and participant files
• Process all transactions within a database for recertifications, rent increases, interim changes, denials and/or terminations within the required time frames
• Determine program eligibility, issue vouchers, calculate tenant rent and housing assistance payments
• Process and approve requests for tenancy
• Educate participants on program requirements and family obligations
• Provide excellent customer care and the ability to act as a representative of BRHP to the public
• Meet with clients as walk-in or mediation
• Obtain certification in Housing Choice Voucher Specialist with a score of 85% or higher within 120 days of employment
• Perform other duties as assigned

Skills

Communication skills

Analytical skills

Customer care

Detail-oriented

Time management

Education

Associate degree in Social Policy/Public Administration/Social Sciences

Bachelor’s degree in Social Policy/Public Administration/Social Sciences

5-8 years of public housing/social service experience

Tools

Yardi software

Job description

The Baltimore Regional Housing Partnership (BRHP) seeks a Housing Mobility Rental Assistance Associate to manage the Housing Choice Voucher (HCV) program for residents in Baltimore City and surrounding counties. This role requires documenting eligibility, income, and rent in BRHP systems and ensuring compliance with HUD guidelines.

You will determine program eligibility, issue vouchers, calculate tenant rent, and educate participants on program requirements while maintaining accurate case files