HCV Eligibility Specialist — Hybrid Remote

Minneapolis Public Housing Authority; Minneapolis (MN); Hybrid; USD 35,000 - 49,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Retirement plan

457 deferred compensation plan

Group term life insurance

Long term disability insurance

Paid sick leave

Paid vacation leave

12 paid holidays

Tuition reimbursement

Job summary

The Minneapolis Public Housing Authority seeks an eligibility specialist for the Housing Choice Voucher program. You will determine eligibility, verify calculations, process forms, and prepare related correspondence and reports, applying multi-layered guidelines within MPHA procedures.

Collaborate with landlords and partners, promote program compliance, and participate in recertifications and special program actions.

Qualifications

• Associates Degree and a minimum of three years of professional experience providing administrative support for low-income housing programs or similar populations.
• Customer service experience is desired.
• Possession of a valid driver’s license may be required.

Responsibilities

• Compiles verifications of income/deductions and computes rent amounts for program admissions.
• Processes interim rent adjustments when there are program or benefit changes.
• Prepares and mails Lease Addendum/Contract Addendum to all parties.
• Identifies unreported income and prepares repayment agreements.
• Enforces program requirements by reviewing potential violations; presents evidence at hearings.
• Corrects internal audit findings and ensures compliance.
• Works with landlords to promote housing choices and explain rent guidelines.
• Maintains knowledge of portability guidelines and prepares port-out files.
• Maximizes voucher utilization through workflow management.
• Performs other duties as assigned.

Skills

Customer service

Attention to detail

Communication skills

Education

Associates Degree

Tools

MS Word

Excel

Outlook

Yardi Voyager

Job description

The Minneapolis Public Housing Authority seeks an eligibility specialist for the Housing Choice Voucher program. You will determine eligibility, verify calculations, process forms, and prepare related correspondence and reports, applying multi-layered guidelines within MPHA procedures.

Collaborate with landlords and partners, promote program compliance, and participate in recertifications and special program actions.