Housing Case Manager: Client Advocacy & Resources

The Salvation Army North & Central Illinois Division; Omaha (NE); On-site; USD 27,552 - 28,929; Full time

Job summary

The Salvation Army Heritage Place in Omaha, NE is seeking a Case Manager for the Renaissance Village program. This full-time role runs Monday–Friday, 9:00 A.M.–4:30 P.M., with on-site responsibilities that may require driving to assist clients in securing housing and support services.

Responsibilities include intake and planning, resource referrals, advocacy with an interdisciplinary team, progress monitoring, and aftercare.

Qualifications

• High school diploma or equivalent is required.
• Experience in human services and ability to handle confidential matters.
• Ability to access payroll/timekeeping data via web-based systems.
• Good written and spoken communication; maintain professional relationships.

Responsibilities

• Complete documentation and maintain client files (intake, plans, inventories).
• Educate clients about community resources and refer as needed.
• Advocate for clients with interdisciplinary team members.
• Meet clients at their homes and monitor progress toward goals.
• Provide aftercare services after program completion.
• Maintain Homeless Management Information System records.
• Participate in community meetings and task forces.
• Provide on-call support as scheduled; driving is essential.

Skills

flexible

communication skills

administrative skills

driver's license

Education

High school diploma or equivalent

Two years lived experience

Two years direct care experience in human services

Bachelor’s degree in human services field

Job description

The Salvation Army Heritage Place in Omaha, NE is seeking a Case Manager for the Renaissance Village program. This full-time role runs Monday–Friday, 9:00 A.M.–4:30 P.M., with on-site responsibilities that may require driving to assist clients in securing housing and support services.

Responsibilities include intake and planning, resource referrals, advocacy with an interdisciplinary team, progress monitoring, and aftercare.