Housekeeping Supervisor – Lead Team, Elevate Guest Happiness

HHM Hospitality; Miami Beach (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Health Insurance

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Transit Benefits

Wellness Program

Professional Development

Referral Bonus

Job summary

HHM Hospitality is seeking a Housekeeping Supervisor in Miami Beach to lead housekeeping staff, ensure brand standards, and support sustainability initiatives. You will train, schedule, coach, and hire as needed while maintaining guest satisfaction and safety.

Responsibilities include managing schedules, overseeing room cleaning efficiency, and coordinating with vendors. The role requires prior housekeeping experience and a supervisory mindset within a hospitality setting.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

Responsibilities

• Train, schedule, coach and support associates.
• Screen job applicants, and hire new employees.
• Train staff to clean rooms efficiently according to standards.
• Be aware of guest service scores to drive improvement.
• Issue cleaning supplies and equipment to associates.
• On occasion, clean rooms or assist staff with cleaning rooms.
• Address associate performance and behavior concerns.
• Supervise laundry employees, if applicable.
• Prepare work schedules for HHM associates and coordinate staffing.
• Follow EarthView sustainability guidelines and safety standards.
• Assist in the breakfast area as needed.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Supervisory experience

Staff training

Scheduling

Guest service focus

Education

High School diploma

Job description

HHM Hospitality is seeking a Housekeeping Supervisor in Miami Beach to lead housekeeping staff, ensure brand standards, and support sustainability initiatives. You will train, schedule, coach, and hire as needed while maintaining guest satisfaction and safety.

Responsibilities include managing schedules, overseeing room cleaning efficiency, and coordinating with vendors. The role requires prior housekeeping experience and a supervisory mindset within a hospitality setting.