Housekeeping Supervisor: Lead Rooms Team

Highgate Hotels, LP; Las Vegas (NV); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Jury duty/leave

Job summary

Highgate Hotels is seeking a Housekeeping Supervisor for the Courtyard Las Vegas. The role oversees housekeeping operations in assigned sections and steps in for the Housekeeping Manager when absent.

You will inspect Room Attendants daily, coordinate VIP room status with Front Office, and ensure timely closing of floors and cart restocking. The position requires strong communication, leadership, and a focus on guest satisfaction.

Qualifications

• At least two to three years of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.
• Ability to stand during entire shift.
• Excellent verbal and written communication with staff and guests.

Responsibilities

• Inspect Room Attendant's work performance daily to ensure standards and productivity.
• In the absence of managers, inspect VIP rooms and coordinate with Front Office.
• Oversee end-of-day closing of floors and restocking of carts.
• Maintain records of daily assignments and ensure timely submission to Housekeeping Office.
• Maintain key control and manage Lost and Found items.
• Monitor cleanliness of carts, linen closets, and stairs/landings.
• Assign daily duties to Room Attendants and House Attendants.
• Carry pager/radio to stay connected with Front Office/Engineering.
• Report progress of out-of-order rooms to the Guest Services Manager.
• Initiate and follow through on work orders for repairs.
• Assist with training of housekeeping staff.
• May assist with cleaning rooms as needed.
• Ensure completion of cleaning projects biannually.
• Strive for overall guest satisfaction.

Skills

Experience in hotel operations

Supervisory experience

Communication skills

Job description

Highgate Hotels is seeking a Housekeeping Supervisor for the Courtyard Las Vegas. The role oversees housekeeping operations in assigned sections and steps in for the Housekeeping Manager when absent.

You will inspect Room Attendants daily, coordinate VIP room status with Front Office, and ensure timely closing of floors and cart restocking. The position requires strong communication, leadership, and a focus on guest satisfaction.