Hotel Housekeeping Manager: Guest Experience Leader

Resolute Road Hospitality; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel Perks

Optional Daily Pay

Health/Life Insurance

401k

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Job summary

Resolute Road Hospitality is seeking a Housekeeping Manager in Las Vegas to lead housekeeping and on-site laundry operations. You will recruit, train, schedule, and develop a cohesive team, ensuring rooms and public areas meet brand standards.

You will monitor inventory, conduct inspections, coach staff, and coordinate with engineering on maintenance and safety issues. This role requires strong leadership and a customer-centric mindset.

Qualifications

• High school diploma or GED required.
• 2–4 years of supervisory housekeeping experience required.
• Hospitality experience and hotel brand standards preferred.

Responsibilities

• Oversee housekeeping and on-site laundry operations.
• Recruit, train, schedule, and develop team members.
• Assign daily tasks and oversee quality control.
• Monitor performance, provide coaching, and lead staff meetings.
• Track inventory of linens, amenities, and supplies.
• Conduct room inspections and ensure cleanliness standards.
• Coordinate with maintenance for repairs and safety.
• Respond to guest concerns promptly and professionally.
• Maintain Lost & Found program and payroll alignment.
• Ensure proper use of cleaning supplies and MSDS compliance.
• Uphold Resolute Road Hospitality policies and appearance standards.

Skills

Housekeeping Ops

Staff Scheduling

Leadership

Safety Compliance

English Fluency

Budget Awareness

MSDS Knowledge

Education

High school diploma / GED

2-4 years supervisory housekeeping

Hotel Brand Standards

Job description

Resolute Road Hospitality is seeking a Housekeeping Manager in Las Vegas to lead housekeeping and on-site laundry operations. You will recruit, train, schedule, and develop a cohesive team, ensuring rooms and public areas meet brand standards.

You will monitor inventory, conduct inspections, coach staff, and coordinate with engineering on maintenance and safety issues. This role requires strong leadership and a customer-centric mindset.