Housekeeping Supervisor

Highgate Hotels, LP; Las Vegas (NV); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Jury duty/leave

Job summary

Highgate Hotels is seeking a Housekeeping Supervisor for the Courtyard Las Vegas. The role oversees housekeeping operations in assigned sections and steps in for the Housekeeping Manager when absent.

You will inspect Room Attendants daily, coordinate VIP room status with Front Office, and ensure timely closing of floors and cart restocking. The position requires strong communication, leadership, and a focus on guest satisfaction.

Qualifications

• At least two to three years of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.
• Ability to stand during entire shift.
• Excellent verbal and written communication with staff and guests.

Responsibilities

• Inspect Room Attendant's work performance daily to ensure standards and productivity.
• In the absence of managers, inspect VIP rooms and coordinate with Front Office.
• Oversee end-of-day closing of floors and restocking of carts.
• Maintain records of daily assignments and ensure timely submission to Housekeeping Office.
• Maintain key control and manage Lost and Found items.
• Monitor cleanliness of carts, linen closets, and stairs/landings.
• Assign daily duties to Room Attendants and House Attendants.
• Carry pager/radio to stay connected with Front Office/Engineering.
• Report progress of out-of-order rooms to the Guest Services Manager.
• Initiate and follow through on work orders for repairs.
• Assist with training of housekeeping staff.
• May assist with cleaning rooms as needed.
• Ensure completion of cleaning projects biannually.
• Strive for overall guest satisfaction.

Skills

Experience in hotel operations

Supervisory experience

Communication skills

Job description

Housekeeping Supervisor

Requisition ID: 2026-83614

Category: Housekeeping

Job Location: US-NV-Las Vegas

Property: Courtyard Las Vegas

Compensation Minimum: USD $18.00/Hr.

Compensation Maximum: USD $20.00/Hr.

Pay Class: Full Time

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Courtyard Las Vegas

5845 Dean Martin Drive

Las Vegas, NV 89118

Overview

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

Responsibilities

• Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
• Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked.
• Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
• Maintain key control.
• Handle items for "Lost and Found" according to the standards.
• Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings.
• Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
• Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
• Assist with training of Housekeeping staff.
• May be required to clean rooms as business needs dictate.
• Ensure completion of cleaning projects on a biannual basis.
• Ensure overall guest satisfaction.

Qualifications

• At least two to three years of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

The above-referenced benefits do not apply to part-time positions

Posting Date

10/05/26