Housekeeping Supervisor: Lead Rooms & Guest Satisfaction

Hotel Leveque; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel and travel discounts

Professional development opportunities

Job summary

First Hospitality’s Le Meridien St. Louis Downtown is seeking a Housekeeping Supervisor to lead and develop the housekeeping team, ensuring cleanliness and adherence to brand standards to maximize guest satisfaction.

You will inspect rooms and public spaces, coordinate supplies, and promote safety while training new staff and driving departmental efficiency at our historic downtown property.

Qualifications

• Experience as a housekeeper or houseman preferred.
• Ability to speak, read, write and understand the primary language used in the workplace.
• Physical ability to stand, walk, and lift up to 30 pounds and push/pull up to 150 pounds.

Responsibilities

• Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner.
• Oversee the day-to-day operation of the housekeeping department to maintain standards of service and cleanliness.
• Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standards, and guest satisfaction.
• Assist in developing and implementing promotional and sales events to improve service.
• Promote a clean and safe working environment with emphasis on employee health and safety.
• Assist in training colleagues in proper safety techniques.
• Lead department orientation and training of new housekeepers and ensure standards are met.
• Engage in effective leadership to motivate the team toward guest satisfaction.
• Resolve issues as they arise to promote department stability.
• Complete additional tasks as assigned by management.

Skills

Leadership

Staff training

Communication

Time management

Physical stamina

Job description

First Hospitality’s Le Meridien St. Louis Downtown is seeking a Housekeeping Supervisor to lead and develop the housekeeping team, ensuring cleanliness and adherence to brand standards to maximize guest satisfaction.

You will inspect rooms and public spaces, coordinate supplies, and promote safety while training new staff and driving departmental efficiency at our historic downtown property.