Hotel Housekeeper

Hotel Leveque; St. Louis (MO); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Insurance from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel and travel discounts

Professional development opportunities

Job summary

First Hospitality’s Le Meridien St. Louis Downtown is seeking a Room Attendant to clean and style guest rooms and public areas to brand standards.

You will promptly address guest requests and work with the Guest Services team to ensure a welcoming, relaxing environment for guests throughout their stay. The role requires strong attention to detail, excellent communication, and a professional demeanor aligned with the hotel’s luxury brand.

Qualifications

• Effective verbal and written communication required.

Responsibilities

• Clean and style hotel rooms and public areas to brand standards with attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and collateral.
• Inspect work to prevent guest challenges and report maintenance concerns.
• Engage with guests to identify needs and ensure satisfaction.
• Collaborate with Guest Services and hotel leadership to resolve issues.
• Maintain professionalism aligned with hotel brand and company expectations.
• Know and communicate hotel emergency procedures and assist in emergencies.
• Take on additional tasks as assigned by hotel leadership.

Skills

Verbal communication

Written communication

Endurance

Job description

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Expect more in St. Louis at our downtown hotel

Experience a new era in St. Louis at our hotel's historic downtown building. Built in 1913 and added to the National Register of Historic Places in 1984, the design of Le Meridien St. Louis Downtown focuses on modern art blended with touches of the property's history. Our hotel sits less than a mile from the Gateway Arch and half a mile from America's Center Convention Complex and the Enterprise Center, a year-round sporting venue. We are also a few blocks from Busch Stadium and an easy drive from Forest Park, home to the St. Louis Zoo, the Missouri History Museum, the St. Louis Science Center and the Municipal Theatre Association. Maintain your workout downtown in our hotel's spacious, 24‑hour fitness center. Savor a steak dinner at our on‑site restaurant, Prime 55, or sample gelato at Le Scoop. Retire to a contemporary hotel room with signature Serta mattresses, rainfall showerheads and modern art. Wake up ready for a new day at Le Meridien St. Louis Downtown.