Housekeeping Supervisor: Lead Rooms & Guest Experience

Le Méridien St. Louis Downtown; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance from Day 1

Paid time off from Day 1

Holiday pay from Day 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development

Job summary

Le Méridien St. Louis Downtown is seeking a Housekeeping Supervisor to lead, train, and supervise the housekeeping staff, ensuring consistent cleanliness and high guest satisfaction.

You will oversee daily operations, enforce brand standards, and support safety initiatives. Responsibilities include directing Housekeepers and Housemen, inspecting rooms and public spaces, and collaborating on events to enhance service.

Qualifications

• Able to speak, read, write, and understand the primary language(s) used in the workplace.
• Able to stand, walk, reach, bend, stoop, and pivot frequently.
• Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds.
• Experiences as a housekeeper or houseman preferred.

Responsibilities

• Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner.
• Oversee the day-to-day operation of the housekeeping department to maintain the standards of service and cleanliness.
• Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction
• Assists in the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service.
• Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety.
• Assists in training colleagues in proper safety techniques.
• Responsible for the department orientation and training of new housekeepers and following up to ensure company and brand standards are met.
• Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction.
• Assist in resolving issues as they arise to promote department stability.
• Clean guest rooms when necessary
• Complete additional tasks as assigned by management

Job description

Le Méridien St. Louis Downtown is seeking a Housekeeping Supervisor to lead, train, and supervise the housekeeping staff, ensuring consistent cleanliness and high guest satisfaction.

You will oversee daily operations, enforce brand standards, and support safety initiatives. Responsibilities include directing Housekeepers and Housemen, inspecting rooms and public spaces, and collaborating on events to enhance service.