Housekeeping Supervisor

Hotel Leveque; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel and travel discounts

Professional development opportunities

Job summary

First Hospitality’s Le Meridien St. Louis Downtown is seeking a Housekeeping Supervisor to lead and develop the housekeeping team, ensuring cleanliness and adherence to brand standards to maximize guest satisfaction.

You will inspect rooms and public spaces, coordinate supplies, and promote safety while training new staff and driving departmental efficiency at our historic downtown property.

Qualifications

• Experience as a housekeeper or houseman preferred.
• Ability to speak, read, write and understand the primary language used in the workplace.
• Physical ability to stand, walk, and lift up to 30 pounds and push/pull up to 150 pounds.

Responsibilities

• Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner.
• Oversee the day-to-day operation of the housekeeping department to maintain standards of service and cleanliness.
• Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standards, and guest satisfaction.
• Assist in developing and implementing promotional and sales events to improve service.
• Promote a clean and safe working environment with emphasis on employee health and safety.
• Assist in training colleagues in proper safety techniques.
• Lead department orientation and training of new housekeepers and ensure standards are met.
• Engage in effective leadership to motivate the team toward guest satisfaction.
• Resolve issues as they arise to promote department stability.
• Complete additional tasks as assigned by management.

Skills

Leadership

Staff training

Communication

Time management

Physical stamina

Job description

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

The Housekeeping Supervisor supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department. Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction.

What you'll be doing...

• Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner.
• Responsible to oversee the day-to-day operation of the housekeeping department to maintain the standards of service and cleanliness.
• Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction
• Assists in the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service.
• Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety.
• Assists in training colleagues in proper safety techniques.
• Responsible for the department orientation and training of new housekeepers and following up to ensure company and brand standards are met.
• Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction.
• Assist in resolving issues as they arise to promote department stability.
• Clean guest rooms when necessary
• Complete additional tasks as assigned by management

Requirements...

• Able to speak, read, write, and understand the primary language(s) used in the workplace
• Able to stand, walk, reach, bend, stoop, and pivot frequently
• Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds
• Experiences as a housekeeper or houseman preferred

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Expect more in St. Louis at our downtown hotel

Experience a new era in St. Louis at our hotel's historic downtown building. Built in 1913 and added to the National Register of Historic Places in 1984, the design of Le Meridien St. Louis Downtown focuses on modern art blended with touches of the property's history. Our hotel sits less than a mile from the Gateway Arch and half a mile from America's Center Convention Complex and the Enterprise Center, a year-round sporting venue. We are also a few blocks from Busch Stadium and an easy drive from Forest Park, home to the St. Louis Zoo, the Missouri History Museum, the St. Louis Science Center and the Municipal Theatre Association. Maintain your workout downtown in our hotel's spacious, 24-hour fitness center. Savor a steak dinner at our on-site restaurant, Prime 55, or sample gelato at Le Scoop. Retire to a contemporary hotel room with signature Serta mattresses, rainfall showerheads and modern art. Wake up ready for a new day at Le Meridien St. Louis Downtown.